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Alabama
Gulf Shores
36542
Marbella
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#2,133 #2 #37

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Marbella

1910 East 1st Street, Gulf Shores, AL 36542
(50 Reviews & Surveys)

Reviews

4.5 rating

5 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1284277

Verified Resident • 2021 - 2024

10/4/2024

Very nice, clean friendly community. Property people are very helpful and friendly. There is not much noise so it's quiet most times and the pool they have is clean. When there is maintenance work to be done as soon as it's reported it's dealt with

    Manager

    10/4/2024

    Marbella
    It's one of my absolute favorite things. I love to read a review like this one. We believe every person deserves to live in a clean environment.
    Review Author Icon

    Resident 1270533

    Verified Prospect • Visited 2024

    8/7/2024

    I met with Chris, the Property Manager in person. He was so pleasurable! He made me feel right at home. He was very knowledgeable about the property and assisted me in finding the perfect apartment to fit my needs. Such a great location! An all~around, beautiful property and experience!

      Manager

      8/13/2024

      Marbella
      Good morning, resident. Thank you for such a lovely survey review. It brings me joy to read. Chris is such a gem. He cares and takes great pride in the property. We couldn't be happier with his performance and dedication. Thank you again for noticing. Enjoy, your new home.
      Review Author Icon

      Resident 1263139

      Verified Resident • 2024

      7/24/2024

      Love this Location! Right across from the Greek Orthodox Church where we attend, a short bike ride to the High School, right next door to the new Publix and a beautiful 2 mile walk to the beaches of Gulf Shores at The Hangout! The property Manager, Chris, is awesome. We look forward to living here!

        Manager

        7/25/2024

        Marbella
        Outstanding review. Thank you for taking the time to tell us. Chris is wonderful and just adds to the beauty of the property. Have a wonderful week.
        Review Author Icon

        Resident 1250273

        Verified Resident • 2024

        5/10/2024

        The community is small but clean, nice, and in a great location! All of the neighbors are very welcoming and nice! The leasing and property manager is the greatest thing about this complex!! He is awesome!!

          Manager

          5/13/2024

          Marbella
          Dear resident. It takes a special person to take the time to express when something is going well. We strive to provide nothing but the best for our communities. It’s easy to follow the rules and be compassionate. But Arcan wants to go above and beyond for our residents. Thank you for being one of the many who go out of their way to share your experience.
          Review Author Icon

          Resident 1249757

          Verified Resident • 2022 - 2024

          5/8/2024

          I love the apartments they are quiet and well maintained. The office staff is responsive to any needs in a very fast manner. The Property is well maintained at all times. The pool is clean , the apartments are quiet

            Manager

            5/8/2024

            Marbella
            Dear resident. It takes a special person to take the time to express when something is going well. We strive to provide nothing but the best for our communities. It’s easy to follow the rules and be compassionate. But Arcan wants to go above and beyond for our residents. Thank you for being one of the many who go out of their way to share your experience.

            epIQ Ratings

            What is epIQ?

            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

            epIQ Report Card

            In partnership with SatisFacts™

            Community epIQ Grade

            A
            A

            Renter Ratings

            A

            Review Ratings

            Noise

            4.8

            Grounds

            4.8

            Safety

            4.6

            Office Staff

            5.0

            Maintenance

            5.0

            Neighborhood

            5.0

            Survey Ratings

            SatisFacts™ Tour Survey

            SatisFacts™ Move-In Survey

            SatisFacts™ Maintenance Survey

            SatisFacts™ Renewal Survey

            Review Count

            B+

            Number of reviews in the past 365 days

            5

            Manager’s Review Engagement

            A+

            Percentage of reviews responded to

            100.00%

            Manager’s Review Reply Time

            A

            Average time to respond to reviews

            2 days

            View Community Timeline
            View Community Timeline
            This community is managed by

            Arcan Capital

            A
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            Questions & Answers (0)

            Frequently Asked

            How is Marbella Rated?
            Based on 50 number of votes by renters, Marbella is currently rated 4.5 out of 5 stars.
            How satisfied are residents with the upkeep and overall appearance of the grounds at Marbella?
            Marbella is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
            How effective was the maintenance team when resolving your problem?
            Marbella is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
            What are noise levels like at Marbella?
            Marbella is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
            How safe is Marbella?
            Marbella is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
            How satisfied are residents with the neighborhood?
            Marbella is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
            How satisfied are residents with the staff at Marbella?
            Marbella is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
            How often does management engage with reviews?
            Managers have responded to 100% of their community reviews in the past year.
            How quickly does management engage with reviews?
            Managers have replied within 2 days to their community reviews in the past year.
            Who manages Marbella?
            Arcan Capital
            What is the pet policy at Marbella?
            No pet policy available

            Check Availability

            Marbella

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            Beds

            0

            Baths

            0

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            Marbella is an apartment in Gulf Shores in zip code 36542. This community has a 0 Bed, 0 Bath Nearby cities include Orange Beach, Robertsdale, Fairhope, Daphne, Spanish Fort, Pensacola, Foley, Cantonment, Bayou La Batre, Theodore, Gulf Breeze, Mobile, and Prichard.

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