Peppertree Apartments
#18,377 #4 #251

What is epIQ?

Peppertree Apartments

2500 Boddie Lane, Gulf Shores, AL 36542
(15 Reviews)
$617 - $1,040/mo

Reviews

3.1 rating

15 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2024

10/9/2024

Absolutely Horrible, Horrific, Unhealthy, Death Trap

Places is absolutely horrible. Needs to be condemned. No one should be living there. I got really sick my child. Black mold is absolutely absurd. I stayed sick in the emergency room skin conditions from all the black mold. My son has skin conditions. I had pneumonia while I lived there the flu Covid always having colds I had Plenty of proof of black mold my neighbor ceiling leak down onto mine because of her air-conditioning was overflowing they did nothing about it. I had mold under my sink because my sink leaked all the time it never would tighten. It was very faulty. It rotted out in black mold was a parent. Their idea of cleaning up black mold is bringing in a humidifier every time. If you want to die slowly rent here when I told him about the black mold and how it was going to the emergency room they said the property manager down and she said oh they donƃĀ¢Ć¢ā€šĀ¬Ć¢ā€žĀ¢t smell like black mold in here thatƃĀ¢Ć¢ā€šĀ¬Ć¢ā€žĀ¢s just moisture smell your clothes literally be damp . If you want to die slowly rent here when I told him about the black mold and how it wasā€¦Ā See More>
Review Author Icon

anonymous

Resident ā€¢ 2020 - 2022

4/11/2023

NO MAINTENANCE DEPT , NO MANAGEMENT , NO REGIONAL MANAGER, NO CORPORATE

They never return calls,texts or emails, even while they briefly have a manager and a regional manager ... that's a joke within itself also. Nothing ever gets repaired unless there is water running out of your ceiling. Then , they don't fix it... they make a call to a water restoration team. Had holes in my ceilings and walls for a year and a half, after multiple requests, never fixed. My HVAC was literally flowing thru the holes. Dishwasher never worked, despite multiple requests. When you would contact their corporate office, they would hardly respond either. When they would respond, the regional manager would put you on her black ball list, chastise you for contacting corporate and then make sure that nothing you needed fixed, got fixed. Also had 2 pools, never in my 3.5 years were the pools available to tenants, other than maybe a month or two, one summer. ALWAYS paying your rent on time or even early, doesn't help on anything where this place is concerned. I HATE THAT I WASTED MY TIME AND MONEY ON THIS PIT.

    Review Author Icon

    Sandra_C126

    Resident ā€¢ 2017 - 2018

    12/3/2018

    Wow bad ever!!! Disgusting place also the management is coward and liars. Unsafe,disrespectful,unhelpful and harassment. Residents don't have any respectful. Unfortunately this property look like abandoned!

      Review Author Icon

      Foreveryoungbri

      Resident ā€¢ 2014 - 2017

      8/3/2017

      Horrible experience!!! The most recent problem is that I have moved out and I did a walk through with the landlord. She gave me a paper saying what I would owe. A month later I got a paper saying I owe almost twice what I was quoted on paper! I have called their corporate office many times. I have left voicemails and I have spoken to people and they take my information and say that I will be called back. They never call me back. I asked who I could expect to call me back and when and they told me "someone in the back who handles the rent deposits" and they wouldn't give me a name or a time to expect a call. And living there was a nightmare. No one was ever in the office! I would have to drop my rent in the drop box and wait till the end of the next month for them to deposit the check! I would have to live in a broken apartment for weeks because I couldn't get ahold of anyone in the office to make a maintenance request! I have photos of how bad the place was when weā€¦Ā See More>
        Review Author Icon

        anonymous

        Resident ā€¢ 2015 - 2016

        8/25/2016

        This property is poorly maintained! Grass is only cut once a month and never weed eated or bushes trimmed. Kids have to worry about snakes due to the grass and no snake away put down or anything like that. Crazy man lives.on property doesn't like kids and is a threat but management says they can't do anything about it.. But will lease violate you for something small. Only one maintenance man so.things don't get done very quickly,,, on.his watch. Pools are suppose.to be.separate with the "adults" having shaded areas and a bathroom " family" pool doesn't have either witch makes no sense. 3 managers in 2 yrs.... So far, not impressed with new one who's not even finished moving in. Window leaks when it rains and they can't seem to fix it and can hear people walking or drying cloths if you live on bottom. Inside looks.decent , if you live here its the best place to be! Rent is.a.good.price but you get what you pay for.

          Review Author Icon

          anonymous

          Resident ā€¢ 2011 - 2015

          3/12/2015

          Moved in 3 yrs. Ago the large fitness center is a joke its small and nothing has worked ever. The laundry facilities were nasty the first 2 yrs. The putting green is a slab of concrete with a hole in the middle..no grills for cooking and the pools are supposed to be adult and then family.the manager does not keep them seperate..but other than that not a bad place to live..I push everyone I can away from here

            Review Author Icon

            buzgodwin1

            Resident ā€¢ 2012 - 2013

            11/10/2013

            Beware! If you keep your apartment and area clean,follow all the rules,pay all your fees and deposits, pay your rent on or before due and have a profeshional cleaner to clean when you move out. You may not get your deposit back. No response from management or owners. Is this a way to do business?

              Review Author Icon

              anonymous

              Resident ā€¢ 2012

              12/17/2012

              Great place to live! My children and I love it. Best move we could have ever made.

                Review Author Icon

                KristalW

                Resident ā€¢ 2009 - 2012

                4/7/2012

                Great Place

                We love it here. My kids can play on the playground and the pools are great. Nice, well maintained apartments at a good price. I have recommended Peppertree to many people.

                  Review Author Icon

                  unlimitedsol

                  Resident ā€¢ 2011

                  11/16/2011

                  Love Peppertree!

                  My family has lived here since April 2011 and we could only be happier if it was free! The management bent over backwards to get us in on very short notice! The maintenance here is absolutely wonderful! All our maitenance requests have been not only handled the same day but within an amazingly short amount of time! Most of our neighbors are very nice and this is definitely a place for kids! We absolutely love it here and are going to miss everything about Peppertree only if/when we purchase a home! We haven t seen or had any of the things in the other, more negative reviews. We are actually trying to talk other members of family and our friends into moving here as well! Thanks Peppertree!

                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2010 - 2011

                    11/15/2011

                    Great place

                    I enjoy my Pepper Tree apartment. the staff is really nice and always greets my children with a smile. The complex is a great place for the kids to play, the apartments are spacious, and the people are nice. What more could I want.

                      Review Author Icon

                      DaisyN

                      Resident ā€¢ 2009 - 2011

                      9/19/2011

                      Nice Home

                      My family has been happy with the accommodations and service we have received at Pepper Tree. Their have been some minor maintenance issues, to be expected, but they were fixed in a jiffy.

                        Review Author Icon

                        TTester

                        Resident ā€¢ 2011

                        9/14/2011

                        Family friendly

                        My children love it here. It is close to shopping and the school bus comes right to the parking lot. I have never had a problem. The office staff are helpful and friendly.

                          Review Author Icon

                          marryk

                          Resident ā€¢ 2011

                          6/17/2011

                          Good palace to live

                          Peppertree has provided a safe, convienient, maintenence free apartment for a good price. I like it.

                            Review Author Icon

                            capt-angry

                            Resident ā€¢ 2004 - 2010

                            9/4/2010

                            ------ on the gulf

                            this place is great if you like front row seats to a fun filled day of drug dealing, theft of property,and other activities you should ask the manager for extra locks on the door, ohh cant forget the termites!!!!also ask the manager about the nightly visits from the G.S.P.D. the complex is going broke so they let any trash off the street in.

                              Floor Plans & Pricing

                              1 Bedroom

                              1 Bed, 1 Bath

                              See Floor Plan Details

                              2 Bedrooms

                              2 Beds, 1 Bath

                              See Floor Plan Details

                              3 Bedrooms

                              3 Beds, 2 Baths

                              See Floor Plan Details

                              Disclaimer: Special, prices and availabilities subject to change.

                              epIQ Ratings

                              What is epIQ?

                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                              epIQ Report Card

                              In partnership with SatisFactsā„¢

                              Community epIQ Grade

                              F
                              F

                              Renter Ratings

                              D-

                              Review Ratings

                              Noise

                              1.0

                              Grounds

                              1.0

                              Safety

                              1.0

                              Office Staff

                              1.0

                              Maintenance

                              1.0

                              Neighborhood

                              1.0

                              Survey Ratings

                              SatisFactsā„¢ Tour Survey

                              SatisFactsā„¢ Move-In Survey

                              SatisFactsā„¢ Maintenance Survey

                              SatisFactsā„¢ Renewal Survey

                              Review Count

                              D-

                              Number of reviews in the past 365 days

                              1

                              Managerā€™s Review Engagement

                              F

                              Percentage of reviews responded to

                              0.00%

                              Managerā€™s Review Reply Time

                              F

                              Average time to respond to reviews

                              N/A

                              View Community Timeline
                              View Community Timeline

                              Features & Amenities

                              Laundry
                              • Laundry Connections in Unit
                              • Laundry On-Site
                              Pets
                              • Dogs Allowed
                                Deposit: Required. Weight Limit: 25lbs. Restrictions: Breed restrictions apply.
                                Less Info
                                More Info
                              • Cats Allowed
                                Deposit: Required
                                Less Info
                                More Info
                              Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                              This community is managed by

                              Royal American Management

                              F
                              F
                              Communities
                              240

                              Questions & Answers (1)

                              Anonymous
                              Asked on: 03/19/2018
                              Q:Ā What is security like?

                              Frequently Asked

                              How is Peppertree Apartments Rated?
                              Based on 15 number of votes by renters, Peppertree Apartments is currently rated 3.1 out of 5 stars.
                              How satisfied are residents with the upkeep and overall appearance of the grounds at Peppertree Apartments?
                              Peppertree Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                              How effective was the maintenance team when resolving your problem?
                              Peppertree Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                              What are noise levels like at Peppertree Apartments?
                              Peppertree Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                              How safe is Peppertree Apartments?
                              Peppertree Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                              How satisfied are residents with the neighborhood?
                              Peppertree Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                              How satisfied are residents with the staff at Peppertree Apartments?
                              Peppertree Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                              Who manages Peppertree Apartments?
                              Royal American Management
                              What is the pet policy at Peppertree Apartments?
                              Dogs Allowed
                              Deposit: Required
                              Weight Limit: 25lbs
                              Restrictions: Breed restrictions apply.
                              Cats Allowed
                              Deposit: Required
                              What types of floor plans are available?
                              1 Bed, 1 Bath
                              2 Beds, 1 Bath
                              3 Beds, 2 Baths

                              Check Availability

                              Peppertree Apartments

                              October 2024

                              Sun
                              Mon
                              Tue
                              Wed
                              Thu
                              Fri
                              Sat
                              1
                              2
                              3
                              4
                              5
                              6
                              7
                              8
                              9
                              10
                              11
                              12
                              13
                              14
                              15
                              16
                              17
                              18
                              19
                              20
                              21
                              22
                              23
                              24
                              25
                              26
                              27
                              28
                              29
                              30
                              31
                              Beds

                              0

                              Baths

                              0

                              Is this your community?

                              Claim your community to update listing information, capture leads, and respond to reviews!

                              Peppertree Apartments is an apartment in Gulf Shores in zip code 36542. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,040. Nearby cities include Orange Beach, Robertsdale, Fairhope, Daphne, Spanish Fort, Pensacola, Foley, Cantonment, Bayou La Batre, Theodore, Gulf Breeze, Mobile, and Prichard.

                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.