Review History for Verified Resident 739901

Liv Northgate


Updated Review

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Resident 739901

Verified Resident ā€¢ 2020 - 2022

1/25/2022

LIV has a lot of amenities and conveniences. They do respond to work orders very quickly. It's nice to know I don't have to break my neck to change a light bulb. The surroundings are pleasant. The heated pool is nice!
    Manager

    1/26/2022

    Liv Northgate
    We are thrilled that you chose Liv Northgate as your home and that you are enjoying all our community has to offer! Please let us know if there is anything we can do for you, we are always here to help! Warmly, Katie Chamber, Property Manager - [email protected]
    3 Previous Reviews

    Previous Review

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    Resident 739901

    Verified Resident ā€¢ 2020 - 2021

    9/14/2021

    It's been good but we notice the beach pool is not kept up. It needs steady or consistent cleaning. However, the maintenance people on other issues are good and courteous. Some of the ways have a lot of bird poop. It's usually not cleaned unless we do a work order. It should be cleaned weekly.
      Manager

      9/21/2021

      Liv Northgate
      Thank you so much for providing us with your feedback and taking the time to do so. We are surprised to get a review like this at Liv Northgate because we take pride in our community amenities which are specifically designed to meet your needs and exceed your expectations. Providing us with more information about your experience with the poolā€™s cleanliness would greatly help us fix the situation for you as well as other current or future residents. Please contact me at your earliest convenience, #480-758-4214 or via email at [email protected]. Sincerely, Katie, Property Manager

      Previous Review

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      Resident 739901

      Verified Resident ā€¢ 2020

      11/10/2020

      I like it here but I get frustrated with having bird crap where I enter my apartment. It should be on a schedule to clean it every week instead of me having to do a work order every time. I don't like having to call the office anymore than I have to, and I don't like doing the work order system because it doesn't always work. Also,, the gravel that is along the parking stalls gets all over. It should just be cemented.
        Manager

        2/24/2021

        Liv Northgate
        Thank you so much for taking the time to provide us with your feedback. Your satisfaction is important to us. We take all concerns seriously and use your comments to improve our processes further to maintain high satisfaction levels at Liv Northgate. I will work diligently to change your perception of us. Please contact me at your earliest convenience #480-758-4214 or via email at [email protected] to further discuss your feedback so that I can have a clear understanding of the situation you experienced. Warm Regards, Katie, Property Manager

        Previous Review

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        Resident 739901

        Verified Resident ā€¢ 2020

        5/21/2020

        This is a nice complex. It's quiet and the grounds are well kept. The office staff is courteous and most helpful. The facilities are user friendly. There are wonderful walking trails and paths in and around the complex.
        Manager

        4/6/2021

        Liv Northgate
        On behalf of our entire team at Liv Northgate, we wanted to take a moment to thank you for sharing such an awesome review of our community! Your loyalty humbles us! Please let us know if we can assist you or improve your experience. Thank you again, Katie, Property Manager.

        Review 154 out of 639

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        Liv Northgate

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