Review History for Verified Resident 644831

Liv Northgate


Updated Review

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Resident 644831

Verified Resident ā€¢ 2019 - 2021

3/16/2021

The apartment is good. Things are kept up regularly and I am overall satisfied. I have had one challenge with the paying my bill each month. I was out of town one and had an issue using the app to pay, but still got it before the grace period on the 5th. Then there was a second time I had some trouble with my banking app and again made sure to get the payment in on time but now I am not allowed to use the online pay. This makes things much harder for me and I was told once it could be fixed but it never was.
    Manager

    4/6/2021

    Liv Northgate
    Thank you for taking the time to review us. Your satisfaction is vital to us. We take all concerns seriously and use your comments to improve our processes further to maintain high satisfaction levels at Liv Northgate. Please contact me at your earliest convenience #480-758-4214 or via email [email protected] to further discuss your feedback so that I can have a clear understanding of the situation you experienced. Warm Regards, Katie, Property Manager
    1 Previous Review

    Previous Review

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    Resident 644831

    Verified Resident ā€¢ 2019

    5/26/2019

    I have just moved in but things seem to be going well so far. The staff was very helpful and had a great attitude. The amenities seem to be kept up with and the apartment was in good order with minimal water and tear from the previous renter.
      Manager

      6/5/2019

      Liv Northgate
      We certainly take pride in our community and appreciate the 5 star rating. If there is ever anything we can do to make your home more enjoyable please don't hesitate to reach out to us. We appreciate you calling Liv Northgate "home". Thank you, Katie, Property Manager

      Review 197 out of 639

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      Liv Northgate

      October 2024

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