Thank you for taking the time to leave us feedback, Hailey. I am sorry to hear that your experience at our community has been unsatisfactory. I would personally like to discuss the situation and see if I can help resolve the challenges you are experiencing. If you send me your contact information at
[email protected] I will reach out to you to set up an appointment. We can look into any aspects needing to be addressed in your apartment and review your utility charges for accuracy, and anything else you need assistance with.
We apologize for any inconvenience with the water outage earlier this week, unfortunately this was out of our control and due to City of Phoenix troubleshooting the main water line, which affected several businesses along 40th and Camelback, and we were not given any notice.
I would love to take this opportunity to turn the situation around for you and make you feel the amount you are paying for rent is worth your stay, so I look forward to talking with you. Sincerely, Zofia, Community Manager. 602-8402400