Review History for Stacey_G107

Homeless Heaven

The WORST complex and management team in all of AZ. The community is always dirty, DISGUSTING, and smelly. Homeless people roam the community and use the amenities like they are residents. There are police stakeouts monthly, something the management will never warn you about. There was an instance where a dog defecated in the elevator and it was left in there for TWO (2) entire days with the maintenance team and cleaners using the elevator during that time. The hallways are always filled with trash bags and various debris from residents, and absolutely disgusting at all times. Non-residents dump their trash in the dumpsters, making the trash situation even worse. My air conditioner was non-functional for an entire month and it took THREE (3) service requests to get them in there while my apartment was 82° in 115° heat.y STUDIO apartment did not dip below 80° inside all summer. My toilet was nonfunctional for an entire week and nothing was done about it through 2 maintenance requests, I had to call and beg for someone to come and fix it. The laundry rooms are filthy, and half the dryers don’t have heat and just roll around your damp clothes for $3. The pool is green and feels slimy. !!!!! IMPORTANT!!!! In another instance, my rent check for $1275 was lost for THIRTEEN (13) days and on top of that, I was charged late fees for the time that the office lost my physical check, and was never issued a formal apology or treated with any sort of remorse. The previous manager, JESSICA MORGAN, is the most unprofessional and unpleasant woman I’ve ever had to communicate with in my life. I’m thankful that the office staff is free from her shackles.