2.4 rating
200 total reviews
(
Verified
)
Sort:
Resident 1286077
Verified Resident • 2024
10/10/2024
Terrible phone service, nobody ever answers, roaches, 4 days without AC, very disappointed. Zero discounts on rent for things that are out of residents control to be fixed. Plumbing is terrible. I still have two holes in my wall from when the plumbers came to fix my sink. That was almost two months ago.
anonymous
Resident • 2023 - 2024
10/7/2024
Been around less than a year and reviews are this bad
This used to be sierra ranch apartments but reviews got so bad they changed the name. After less than a year as Celia, negative reviews are catching up with reality. First floor floods on all apartments because they are underground and there is no moisture barrier between wood and earth. Cockroaches run rampant and their remediation is sub par at best. My apartment has flooded 2 times in one year and they just keep fixing drywall without solving the problem. Appliances are busted more often than not. Was sold on a washer dryer unit and my washer has been broken for 8 months now. ( to which they still try to collect monthly fees on. Save yourself the trouble and go with a reputable apartment complex. This place is trash. Gym, front office and pool look nice. Don’t get sold.… See More>10/8/2024
Resident 1284722
Verified Resident • 2024
10/5/2024
It's a nice quiet community that's close to shopping, transportation and freeways. There is ample covered parking and maintenance is responsive to tenants needs. The pool and gym are very nice and well kept.
10/7/2024
Resident 1117341
Verified Resident • 2024
9/28/2024
The front desk was so helpful in a speedy move in. The amenities are so cute and add a nice touch. Some units are definitely better than other and I would definitely recommend a renovated unit. Some buildings have roaches so keep that in mind as well.
9/30/2024
Resident 1281299
Verified Resident • 2023 - 2024
9/20/2024
My experience so far has been great. The community is friendly and the staff is friendly as well. Whenever I have a situation the staff helps me resolve it in no time. The community is also kept clean as well.
9/23/2024
Resident 1280749
Verified Resident • 2023 - 2024
9/18/2024
The community is in a very convenient location and it is very quiet. The property is trying to modernize and improve but it has been a very slow process. There are many things that can be addressed within the structures. Managers change frequently.
9/19/2024
Resident 1277141
Verified Resident • 2017 - 2024
9/4/2024
I would like to know when the water machines gonna get fixed. Also, fix the sidewalk going out, so it's not always flooded people with walkers like me. It is very inconvenient. During the renovations, no rent consideration was given they just raise the rent. The first new manager under the new ownership is very rude and didn't care if she wanted to keep any of the old tenant. Also, many tenants still have problems with cockroaches.
9/5/2024
Resident 1276159
Verified Resident • 2023 - 2024
8/30/2024
well like most I feel for a 1 BR 500 sq ft apartment the rent is way too high but I'm sure it is to industry standards. I know through no fault of your own but due to language barrier difficult communicating with maintenance. Grounds seem well maintained front office very professional and caring. Work out center and new office amazing.
9/3/2024
Resident 1275141
Verified Resident • 2024
8/26/2024
They have inspections almost every week. I always have somebody trying to come into my apartment. It's very annoying and I get no notice. Because of this I always have to keep my dog kenneled which is not healthy for him. This has ruined this apartment complex experience for me completely.
8/27/2024
Resident 1274172
Verified Resident • 2024
8/22/2024
I moved in May and the associate said the apartment was ready. It was clearly NOT READY! The main front burner on the stove doesn't work. The trim board along side of the stove is falling off. The floor in the kitchen is scuffed and black marks everywhere. The washer /dryer unit is slanted and tilted back, for what purpose, I have no idea! The apartment layout online shows a pantry there is no pantry. I filed all my complaints over a week ago and there has been NO ACKNOWLEDGMENT nor an eta on when the repairs can be scheduled or even addressed or completed. The bathroom is damaged. The handle for the shower was placed incorrectly. The handle, bottom and top spout move when you go to turn on the water. The handle leaks. The structure is definitely not secure! The vents weren't cleaned- they are FLITHY. They couldn't even take out the skylight cover to clean out all the bugs! It wasn't until I made a review on Google the apartment complex proceeded to be in contact with me. After at least two before any form of contact.
8/23/2024
Resident 1272472
Verified Resident • 2022 - 2024
8/15/2024
I feel safe even though it is a large complex at a busy intersection. I also love the location it is near public transportation and shopping . The downside is the cost of renting the additional charges (ie. parking when I don't own a car.)
8/15/2024
anonymous
prospective • Visited 2024
8/11/2024
Amazing service
I came in last week to look at an apartment, kyndal was the leasing consultant that helped me out. She was so incredibly sweet and kind. She was able to answer all my questions, she was very knowledgeable.
8/12/2024
Resident 1270797
Verified Resident • 2024
8/8/2024
This has been an absolutely terrible experience and I do not recommend living here. Cockroaches infest the units, the units are falling apart, and the office is almost antagonistic. The rent prices are astronomical and they nickel and dime you every month.
8/14/2024
anonymous
Resident • 2023 - 2024
8/8/2024
Do Not Move Here
I have lived here for just about a year. Here is why I cannot wait for my lease to be up soon. There are an infestation of roaches and the efforts from exterminators do minimal in getting them gone. I have not received a reply from an email from management in 9+ days regarding my lease and other concerns. I have had a service request in now for over 5+ days regarding a leaking AC vent and it has not been addressed as of yet. The company allows you to put in service requests and half the time they reply with that is the responsibility of the tenant not the complex. My hood range fan does not work. My dishwasher does not dry my dishes at all. My dryer needs to be run 2+ times in order to properly dry my clothes and you can forget about it drying a comforter at all. My walls have multiple shades of white on various walls throughout the unit. Maintenance does a less than average job at fixing repairs. I do not have a pantry nor do I have a microwave as indicated by the website photos, they are very deceiving in this… See More>8/7/2024
Resident 1263283
Verified Resident • 2024
7/25/2024
My experience has been challenging in the start of move in the water facet in the bathroom seems not to work properly and it is still not fixed properly.. the dish washer has weird smell ..i have put in request to get it fixed but nothing has been done.
7/26/2024
Resident 1260983
Verified Resident • 2023 - 2024
7/11/2024
overpriced janky units. real page lawsuit complex. water shut offs. filthy dog parks. flooded sidewalks. incompetent office staff opened MY MAIL with MY NAME on the packages. no security for parking lot. ridiculous fees for everything from $15/month parking to $80/month washer dryer fees in units. sharp metal poking out of walls in units. wood rot. peeling paint in bathtubs. plumbing issues. cheap appliances.
7/11/2024
Resident 1259740
Verified Resident • 2020 - 2024
7/4/2024
Back in 2023, Celia apartments hire some very unprofessional people, SHONA and LYNSAY, they were rude mean?. Unfair cause I always been a good responsible tenant. The only problem right now it's rental prices, I'm just waiting for my contract agreement to expire so I can get out..
7/5/2024
Resident 1259559
Verified Resident • 2016 - 2024
7/3/2024
It's been a long hard road. Bad mind and attendances. Bugs, plumbing,mold.Drug heads.Now there's new roof, exterior paint.Resurfaced parking lot.Remoduled pool and grounds.Smileing faces.
7/3/2024
Resident 1259003
Verified Resident • 2023 - 2024
6/29/2024
Apartment move in experience was Good, initial security deposit was via cashier's check. Community is good, got a lot of dog parks, nice gym, pool and normal hang out area with BBQ 's. There are floor plans in 1bhk and one 2b1b model. We stayed for 8 months then transferred to another unit in the same community, a bigger 1bhk model. Transfer experience was also good, only one issue is security refund for old unit after move out. Following up since 3 months still no response from management on security refund. Hope to get it back soon, apart from this rest all going well. Maintenance service also really good, always fixed within 2 days if logging a ticket.
7/1/2024
Resident 1258774
Verified Resident • 2024
6/27/2024
My experience is getting better and better every day because I'm currently still working on myself everyday. I come from a different background than everyone. I don't know everyone because I'm to know myself in the Arizona desert.
6/28/2024
anonymous
prospective • Visited 2024
5/30/2024
Recently moved to Az and toured at this location was a wonderful experience! Management was good, super friendly and willing to get things done. I am definitely Looking forward to making this place my home :)
5/31/2024
anonymous
Resident • 2023 - 2024
5/25/2024
Resident
My move in was a little rough but Isabel was able to rectify my issues and everything since then she has been on top of everything with any changes and communication. Her and Terry have been the most welcoming and communicative with any questions or concerns that I’ve had. Being approachable and communicating in an honest manner that sets expectations is really big for and me they definitely meet those expectations. Thank y’all.
5/28/2024
anonymous
Resident • 2022 - 2024
5/25/2024
Good apartment
Good apartment. Pet friendly . Cost less. Green with lot of trees and plants and grass. With lot of place for dogs to play and roam around in the apartment. Have swimming pool and gym as well to the peop
5/28/2024
anonymous
Resident • 2023 - 2024
5/25/2024
Nice hangout area and employees take care of residents
Apartments are nicely built and employees take care of residents. The amenities are also really nice. The gym has updated equipment and the new dog park is awesome! I would recommend a friend to move into Celia because of how nice it is!
5/28/2024
anonymous
Resident • 2024
5/25/2024
Pool slaps ?? would recommend the staff is really nice. If you want a good play to live that has a good community and environment this would be the place to choose. There is also a really good dog park that's is fun
5/28/2024
Orchid
1 Bed, 1 Bath | 750 sq. ft.
$1,071
17 Available Units
See Floor Plan Details
Newport
1 Bed, 1 Bath | 710 sq. ft.
$1,044
16 Available Units
See Floor Plan Details
Aspen
1 Bed, 1 Bath | 518 sq. ft.
$1,071
7 Available Units
See Floor Plan Details
Crown
1 Bed, 1 Bath | 560 sq. ft.
$1,154
4 Available Units
See Floor Plan Details
Pelican
2 Beds, 1 Bath | 810 sq. ft.
$1,633
3 Available Units
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.8
Grounds
3.7
Safety
3.2
Office Staff
3.4
Maintenance
3.3
Neighborhood
4.2
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
39
Manager’s Review Engagement
Percentage of reviews responded to
97.44%
Manager’s Review Reply Time
Average time to respond to reviews
4.97 days
Celia
Celia is a 518 - 810 sq. ft. apartment in Phoenix in zip code 85032. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,044. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, Tempe, Peoria, Tolleson, Guadalupe, Youngtown, Sun City, Avondale, Litchfield, and El Mirage.