Review History for Verified Resident 1274172

Celia


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Resident 1274172

Verified Resident 2024

8/22/2024

I moved in May and the associate said the apartment was ready. It was clearly NOT READY! The main front burner on the stove doesn't work. The trim board along side of the stove is falling off. The floor in the kitchen is scuffed and black marks everywhere. The washer /dryer unit is slanted and tilted back, for what purpose, I have no idea! The apartment layout online shows a pantry there is no pantry. I filed all my complaints over a week ago and there has been NO ACKNOWLEDGMENT nor an eta on when the repairs can be scheduled or even addressed or completed. The bathroom is damaged. The handle for the shower was placed incorrectly. The handle, bottom and top spout move when you go to turn on the water. The handle leaks. The structure is definitely not secure! The vents weren't cleaned- they are FLITHY. They couldn't even take out the skylight cover to clean out all the bugs! It wasn't until I made a review on Google the apartment complex proceeded to be in contact with me. After at least two before any form of contact.
    Manager

    8/23/2024

    Celia
    Hi there. We sincerely apologize for the inconveniences you're experiencing. We would like the opportunity to address your concerns at greater length, to improve your residency experience. Please contact our office at your earliest convenience at (602) 482-0839 so we can schedule a time for you to speak with our Community Manager. We hope to hear from you soon.

    Review 10 out of 200

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    Celia

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