Moontower Phoenix

. #148 . #505

Moontower Phoenix

811 North 3rd Street, Phoenix, AZ 85004

2.8

(2 Reviews)

Reviews

2.8 rating

2 total reviews

(

1 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Rating

Current Resident 1413089

Verified Resident • 2025 - 2026

4.5

3/30/2026

We love the building, location, community, and staff! We came to Moontower to experience the urban adventure we’ve always dreamt of, and it’s been even better than we had hoped. We especially enjoy leaving the car behind to experience our city on foot.

Current Resident 659451

Resident • 2024 - 2025

1.0

5/19/2025

Donâ€™t live here

False advertisement to get you to live here met with let down expectations, poor communication and a place where I can honestly say I can’t wait to move out of. This place is over rated, expensive and not worth it.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 2 reviews)

Noise

2.5

Grounds

2.5

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

2.5

Survey Scores N/A

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

Average time to respond to reviews

N/A

Features & Amenities

Laundry

Washer/Dryer

Parking

Car Charging Stations
Garage
Parking

Other

Air Conditioning
Balcony/Deck
Cat Friendly
Community Center
Controlled Access
Dishwasher
Elevator
Fitness Center
Hardwood Floors
Large Dog Friendly
On-site Personnel
Pool/Hot Tub

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This community is managed by

Greystar

Communities

3816

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Questions & Answers (0)

Frequently Asked

How is Moontower Phoenix Rated?

Based on 2 number of votes by renters, Moontower Phoenix is currently rated 2.8 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Moontower Phoenix?

Grounds: Moontower Phoenix is rated 2.5 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.

How effective was the maintenance team when resolving your problem?

Moontower Phoenix is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.

What are noise levels like at Moontower Phoenix?

Noise: Moontower Phoenix is rated 2.5 out of 5 stars for noise by renters, which is considered poor. This means that some residents have expressed frustration with noise levels in or around the community that may negatively impact their living experience.

How safe is Moontower Phoenix?

Moontower Phoenix is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.

How satisfied are residents with the neighborhood?

Neighborhood: Moontower Phoenix is rated 2.5 out of 5 stars for neighborhood by renters, which is considered poor. This means that some renters are unhappy with the location, convenience, and/or overall vibe of the community or surrounding area. Preferences can differ from person to person, so we recommend reading reviews and visiting the area if possible, to make the best decision for yourself.

How satisfied are residents with the staff at Moontower Phoenix?

Moontower Phoenix is rated 3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.

Who manages Moontower Phoenix?

Greystar

What is the pet policy at Moontower Phoenix?

No pet policy available