Review History for anonymous

A Huge Dissapointment

I moved into these apartments in September with my daughter. I was so excited because it was a quiet community with easy access to everything I needed to be. When I first moved in I didnt have many issues and when I placed a work order the job got completed. Not always the quickest, but eventually. In Feb we had a change of management and since then the place has gone to hell. The manager ------ is rude and careless. She acts as if she cares about the tenets, but when there is a real problem that needs to be handled she passes it off to one of her office girls or simply just doesnt communicate about what is going to be done. I had an issue with a water leak and it only got taken care of after the 3rd message to the office and a lot of complaining. What was supposed to take "two weeks" ended up stretching out over a month because the maintenance team couldnt seem to get it together for whatever reason. Had I known this was going to happen I would have never signed a lease with this place and I will now avoid PB Bell at all costs as the management team doesnt seem to care at all. On another note, below are some additional reasons to avoid this complex: The walls are thin, I often hear my neighbor singing in the shower or their alarm clock going off. The security gate was broken for months and now they have the temporary code to get in displayed on the screen. It wouldnt take much for someone who isnt supposed to be there to get in. The place needs updating BADLY. Since I have been there my fuses have shorted out, a cabinet door came loose, the pipes corroded over with calcium and rust, the dishwasher screws came out of the counter and the dishwasher fell over, and the sliding glass door to my porch has a bad track. Little things but frustrating at best.