Review History for jb254524

absolutley horrible apt

i moved in june 1st 2010 since day 1 i have nothing but issues with everyone from leasing staff to the maintenance staff. The first day i moved there was glass from the light fixture on my floor major safety issue with me having a new born son, my carpets were stained and had what looked like ciggarette burn holes through out enitire unit, my front door wouldnt lock, my shower head didnt work i was told i had to purchase my own. as well as when i contacted maintence about my front door they lost the initial work order and took them another 2 weeks till they could repair it. the biggest issue i had was water damage in the ceiling, when it rained a huge hole opened up in my ceiling and spackle from the roof, water, dirt etc had completely covered my furniture my newborns toys, my carpets etc. i advised them of the problem it took them nearly a month to fix the problem. it rained i would say 6 or 7 times since my inital phone call, which means its rained inside my house evrytime. completely unacceptable. there was mold growing in the ceiling wich is a huge health issue for me and my son. i told the maintenance man of the problem he cut out a sqaure from my ceiling and littered the spackle from the roof all accross my apt. the leasing staff continued to tell me they wouldn/t clean carpets and had no responsiblity to clean my furniture and the maintenance man said he found no mold, which i find very hard to believe considering he is not a mold expert and no mold lidigation report was ever done. palm court advised me they would repair my ceiling and thats all they were required to do. i took it a step further and took legal action and was able to teminate my lease with no termination fee what so ever. if i hadn't persued legal action they would still be bs'ing me telling me how its not there responsibilty. they were good at selling me the apt and very good at singing me up but once you sign the lease your just a number to them. i would advise anyone looking into palm court in arizona do not sign that lease they will screw you anyway they can.