Review History for anonymous

Palm Court Apartments


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anonymous

Resident 2019

10/10/2019

I requested not to be contacted by Heather. Today 10/8/2019 Heather, yes Heather called my cell phone harassing me at work again. Thankful my husband and I can afford to pay the fake final Bill! Be careful and choose wisely, because a company that doesn't care about it tenants will destroy your Life. Also beware of reading the fake reviews to offset the truth. One star is to many for this credit ruining complex. Palm Court Apartment ( Scammers ) I did the walk through - No mention of Additional Changes owed. I shouldn't have to pay $500.00 fee for used carpet. I I shouldn't have to pay to paint my apartment after 2 years of residency. I'm being billed for normal WEAR. I have pictures and video to prove how I left my unit. Management changed and tolerance for others went away. I was treated poorly by management, so I decided to move out after my lease ended. Now I am being over charged and punished because I moved out. I should retain an attorney to see if Palm Court apartment actions are legal. I did everything asked of me . I gave a 60 day notice. I was forced to pay fair market value rent my last 2 months because I didn't sign a new lease and now Palm Court apartment wants an additional $900.00 fee to Re-rent my unit. I truly believe the manager Heather has a vendetta against me and my family. Heather has tried to destroy our credit. We , (my husband and I) did everything asked of Us.I Gave several walk throughs and appliance checks. I felt throughly harassed before finally moving out July 2019, but we continued to pay the rent until our full rental obligation including 60 day notice was met, and on September 7 2019 We paid a final payment of $1370.21. Now Im receiving a notice saying I owe an additional 900.00 for painting and used carpet. The carpet was used when we moved in. We lived in palm court for 2 years . We paid rent on time every month. Now we owe for painting the unit. ( I have photos) This isn't fair . You shouldn't treat Good hard working tenants who pay rent on time each month this way. Palm court was a lovely place to live before Heather and her cronies took over . I'm saddened by this situation. Palm court apartment is failing because of Heather. I moved out because of the treatment I received from Heather and Kyla over my broken microwave. It took 3 weeks to fix. so today I left Greystar Management a message. I hope we can reach a resolution. I am praying Greystar is a stand up management company. Im unable to deal with Heather because of her language and attitude towards me. Heather has a nasty attitude and she's very unpleasant person. Heather has contacted me at work and tried to argue with me. In my opinion most business thrive from word of mouth. I am positive I am not the only tenant with concerns regarding Heather and her office staff -
    Manager

    10/10/2019

    Palm Court Apartments
    Hello and thank you for taking the time to leave us a review. Our goal is to always stay true to the highest ethical standards and practices. We follow the lease contract when assessing all move out fees. We have made attempts to contact you, but unfortunately, the only number we have on file is the number you provided us with. I am happy to personally discuss the move out charges and send photos from the inspections. Please contact our leasing office with your preferred method of contact and we can work for a solution. Thank you, Heather, Community Manager

    Review 98 out of 267

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