Review History for Verified Resident 75832

Palm Court Apartments


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Resident 75832

Verified Resident 2014

6/13/2014

My roommate and I are happy with the apartment size/appliances and grounds. The maintenance sees very quick and efficient, which is also good. On the downside, our lease was not ready when originally promised. It was a day late which made things a little difficult as my roommate and I work completely opposite schedules and could not both return later together. In addition, a bed bug was found on the second day. The office staff was very quick in getting our apartment scheduled for a exterminator on Monday, however, they told us that we "did not have to do anything" and that we "could be in the apartment during that time". This was completely wrong as all of our things we unpacked had to be repacked and we had to leave for 4 hrs. Because of the confusion we had to reschedule the exterminator on Wednesday. My roommate was especially frustrated by this as she moved all of her things in and unpacked Monday morning just to pack it all back up that afternoon. Hopefully, the rest of our experience is good. We are really excited about using the fitness center and pool this weekend.
    Manager

    2/4/2019

    Palm Court Apartments
    We're disappointed to hear of the negative experience you had at our location.

    Review 195 out of 267

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