The staff and the maintenance team use COVID-19 as an excuse/protection to put off correcting complaints. The leasing team couldnt seem to use the fax machine explain good directions on how to pay the rent without getting a charge. Lied about the Upstairs sounds coming in the downstairs apartments. The apartment was not clean repaired and appliances were not upgraded before we moved in. The plumbing has been a nightmare We are sorry we did not view this apartment before moving in and signing the lease