Review History for anonymous

Palm Court Apartments


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anonymous

Resident 2021

1/4/2021

The bedrooms are small 10 x 10 and 10 x 11 in a 2 bed 1 bath. The living room area is restricted to 1 set up because of the small size and placement of windows and sliding door. The kitchen has a decent counter space. The bathroom is a nice size. Service requests are not handled in a timely manner anymore. I have outstanding service requests since early December. I spoke to the manager Heather who assured me that someone would be out to fix the issue within 2 days. That was back on 12/12. My neighbors have also had issues with their repairs being taken care of. The property is clean, landscaping wise, but pet owners tend to leave their dog waste on the ground. My apartment is close to the 101 where construction sounds have been going on for over a year. Not to mention the traffic that constantly flows through. The property offered to renew my lease at $1370 per month on a 12 month lease. I turned it down because the apartment has old carpet and hasn't been renovated in over 8 years. They are currently offering the apartment to new tenants for $1205 which is a slap in the face to a tenant who has always paid their rent on time, is low maintenance, and doesn't have any neighbor complaints. Overall, the community is quiet, the pool area is small, the gym is small, the apartments might have 9 ft ceilings but the rooms are all on the smaller size. You won't find dimensions on their floorplans to date. Maintenance doesn't come fix your issues as of late and management isn't following through with the expectations they set.
    Manager

    1/19/2021

    Palm Court Apartments
    Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (623) 322-1400 to discuss this further.

    Review 76 out of 267

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