Review History for Verified Resident 862906

Palm Court Apartments

Updated Review

Resident 862906

Verified Resident • 2017 - 2022

9/28/2022

Staff here is professional and very efficient. Team is continuously making improvements to the property. The turnaround time for service request is 48 hrs which is really good. The buildings are old, it must be difficult to keep up with so many service requests.however the staff is doing a great job maintaining it.

Manager

10/9/2022

Palm Court Apartments

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

3 Previous Reviews

Previous Review

Resident 862906

Verified Resident • 2017 - 2022

7/22/2022

I see a drastic change in the experience once new management has taken over the office. The service requests are assessed within a few days. I appreciate the new management and maintenance staff for improving the overall experience for the residents.

Manager

8/28/2022

Palm Court Apartments

Verified Resident 862906, your wonderful feedback and rating mean a lot to us. Have a great day!

Previous Review

Resident 862906

Verified Resident • 2017 - 2021

11/23/2021

Overall decent community. Until last year the rent were affordable, however new leases are experiencing over 25% rent increases. There should be some kind of control on rental increase. More staff can be hired to clear the pending service requests and help the current maintenance staff who are already overworked.

Manager

11/30/2021

Palm Court Apartments

Verified Resident 862906, thank you for taking the time to leave us feedback, we are working on getting the property fully staffed so that we can get the residents taken care of. If you have any further questions, please give us a call. We're always happy to help!

Previous Review

Resident 862906

Verified Resident • 2018 - 2020

1/14/2021

If the response time on maintenance request can reduce, this is a very good community to live in. Tracking of maintenance request via the active building tool should be started so delay can be tracked.

Manager

1/19/2021

Palm Court Apartments

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Review History for Verified Resident 862906

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