Management: apart from working with Heather, pointless. Maintenance: delayed, incomplete, not helpful. Apartment: If you plan to lease here, consider the following: 1 - Do not sign the lease until you have physically walked through the actual apartment, NOT THE SHOW APT. 2 -Walk through your apt. with management, take pictures and get a maintenance list started immediately, especially since work orders take weeks. 3 - Get a copy (email/physical) of the submitted maintenance report and ensure the wording/description is accurate. Since move in I have face ongoing issues. It took six months to get a working dryer. It took a month before the bathtub was fixed. The cockroach infestation is ridiculous, plan to change out roach traps bi-weekly and to spray monthly; I've never had a roach problem until I moved here. Double check all of your outlets, a handful of mine did not have power, it wouldn't surprise me if there are electrical fires. Paper thin walls; I can frequently hear my neighbor(s) arguments. Not sure where the gunfire is coming from, but it happens. Fire alarms going off, can take hours before maintenance will come around to turn off the alarm. People don't clean up after their dogs. Trash is always overflowing from the trashcans. Found someone sleeping behind the trash bin, which speaks to security. Yes, you have to have a gate code, but wait long enough, you can follow someone coming in, once watched five cars get through the gate. Security is a joke. Harassing neighbors; recent issues with a neighbor accusing me of "scratching" their car...community parking with little kids dodging in and out, with bicycles and scooters, to clear way for traffic, might want to invest in a cover if you are worried about scratches and dings. Rent: Why management pushes you to set up reoccurring payments with direct link to your bank account. Around the 15th of each month they send a statement; with any other business, this would be what you are expected to pay on the 1st of each month. NOT TRUE WITH GREYSTAR APARTMENTS. The have a mysterious charge, which doesn't show up until the 1st of every month, so if you pay the amount due provided by the statement, expect late charges, which add up. Consider the statement more of a quote. Base Rent - $1,236.00 (Based off of your contract, may be different) Zero Deposit Waiver $29.00 Parking - $5.00 Allocated Water Service: Varies by month but expect $25 Allocated Sewer Service: Varies by month but expect $15 Trash Service: Varies by month but expect $8 Allocated Gas Service: Varies by month but expect $1 Common Area Electric: Varies by month but expect $5 Pest Control: Make sure you schedule a Monday appt. $2 Sales Tax: Varies by month but expect $35 Monthly Administrative Billing Fee $5 (Not sure why, they don't work) Over all, my experience has been one of the worst, I do not recommend this complex.
