Review History for anonymous

Palm Court Apartments


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anonymous

Resident 2018 - 2021

10/18/2021

When I first moved here things were fine other than poor maintenance! But ever since new management took over things gradually became worse!! The property started to look more trashy and the dumpsters were always flooded with trash as well as on the grounds all around the dumpsters and on the street nearby! Management became very difficult to communicate with in regards to property and maintenance concerns! There were always miscommunication issues amongst the staff members and new ------ tenants came swarming in like cockroaches! This used to be a quiet and somewhat of a safe complex but now all I hear is loud rap music and bass coming from cars and apartment buildings! From what used to be a smoke free complex quickly turned into a cigarette vaping 420 friendly smoke shop! The maintenance made constant promises but had troubles keeping their word on when they would show up or complete work orders if they complete them at all and on their terms!! I could say so much more but I don't think it's necessary! I just want out of this place so bad when my lease is up!! This place is turning so ------ and expensive and is turning less and less neighborhood friendly!! Oh and be careful walking or driving in the complex unless you want to trip on pot holes or flatten your tires since it takes them so long to fix up the property and watch for falling signs!!
    Manager

    10/20/2021

    Palm Court Apartments
    Dear Resident, We regret to hear that you are displeased with your recent experience with us. Our management company has not changed in the last 8 years. We are going through a shortage of maintenance staffing issue currently. This is happening throughout the industry, and we are working diligently to overcome this challenge. All residents have to qualify the same, and we cannot deny residency to those that qualify as you did when applying for your home here at Palm Court. We rent to the general public. I do apologize if you are hearing loud music, and would be happy to address these issues with the resident that are disrupting the peace and enjoyment of the community. I have not received any complaints of these noises from you or other residents, and would be more then willing to make contact with the residents that are violating their lease if I had been notified of these incidents. Please reach out to me in the future so that I can address these concerns moving forward. We are still a smoke free community, and we also follow the federal law on marijuana usage at our community. I will also address these concerns with residents who are violating these rules of the community, all you need to do is contact me and report what is going on. We will handle it the best we can. We are not on the property 24/7, and cannot watch over the community at all times. Our residents are our eyes and ears on the property, and we need the residents to report these things so that we can address them properly. The pot hole that was in the parking lot was repaired, and due to the rain that we had we were not able to fix it properly until it was dry. Our goal is to always address items as quick as we can, but from time to time there are things that stand in our way. I would like if you could please reach out to me by phone or email so that we can talk further and address your concerns. We are disappointed to hear that you did not have a more positive experience with us at Palm Court Apar

    Review 59 out of 267

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    October 2024

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