Review History for Verified Resident 1270793

Homecoming at The Preserve


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Resident 1270793

Verified Resident 2022 - 2024

8/8/2024

Moving in process is great and they'll do all they can and answer every single call. However once you are moved in you can forget about it they don't respond to any work orders calls or emails. Dog poop everywhere people steal packages place looks good but once you're in you see how it really is. Just don't do it.
    Manager

    8/9/2024

    Homecoming at The Preserve
    Hello, Thank you for sharing your feedback. We’re glad to hear that your move-in process was smooth, but we’re sorry to learn about your post-move-in experience. We take your concerns seriously and are committed to improving our communication and responsiveness to work orders and emails. Currently we strive to complete work orders within 72 hours and will make contact in the event that is not possible. We’re also addressing issues with package security and pet waste to enhance the community for all residents. Please reach out to me directly at 909.606.0681 so we can discuss your concerns and work towards a solution. We value your input and are here to help. Kind regards, Sasha E -Community Administration Manager

    Review 35 out of 282

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    Homecoming at The Preserve

    October 2024

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