Solterra at Civic Center
#5,195 #1 #228

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Solterra at Civic Center

12700 Bloomfield Ave, Norwalk, CA 90650
(71 Reviews)
$2,282 - $3,221/mo

Reviews

3.7 rating

71 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1285844

Verified Resident 2023 - 2024

10/9/2024

The staff are excellent. I don’t call maintenance I’ll fix it on my own. Nothing serious has come up to where I needed to call them. The noise here is “ a lotâ€�…. I guess this is typical when you live in an apartment complex.… See More>
    Review Author Icon

    Resident 1276427

    Verified Resident 2024

    9/1/2024

    We’ve lived here once from 2012 to 2014. We left for about 10 years and came back. Besides parking and outsiders coming in to use the swimming pools on the weekends and holidays, it’s an excellent community.

      Manager

      9/12/2024

      Solterra at Civic Center
      Verified Resident 1276427, thank you so much for the positive review!
      Review Author Icon

      Resident 1268448

      Verified Resident 2024

      8/4/2024

      The staff has been very helpful and friendly when it came to my questions and concerns regarding my apartment. It was a very smooth process and Ellie was flexible in terms of my move-in since I was moving from the east coast to the west coast.

        Manager

        9/12/2024

        Solterra at Civic Center
        You're the best! We really appreciate the positive review. Thanks again for taking some time to about your visit to Solterra at Civic Center. Be well!
        Review Author Icon

        Resident 1266941

        Verified Resident 2021 - 2024

        8/4/2024

        Perfect to relax and enjoy all the amenities Love all location of the apartment central and close to restaurant stores, movies theater Close to the freeway, the service is done almost instantly really good personal staff Love it

          Manager

          9/12/2024

          Solterra at Civic Center
          You're the best! We really appreciate the positive review.
          Review Author Icon

          Resident 1220001

          Verified Resident 2024

          1/25/2024

          We had a great experience during the move in process and the apartment had everything we were looking for. Spacious layouts with all in unit appliances, multiple parking spaces, and great and easy to use amenities.

            Manager

            1/31/2024

            Solterra at Civic Center
            So good to hear from you! Thanks for letting us know. Have a great day! Can't wait to see you again. Take care!
            Review Author Icon

            Resident 1206699

            Verified Resident 2023

            12/9/2023

            Well maintained and clean properties. I cannot ask more for the security however, my room is next to the imperial hwy. So the traffic noise is insane. I did everything to soundproof, but it did not work well.

              Manager

              1/17/2024

              Solterra at Civic Center
              So good to hear from you! Thanks for letting us know. Have a great day!
              Review Author Icon

              Resident 1195096

              Verified Resident 2023

              11/2/2023

              Although my move into solterra is a recent-ish one, I've enjoyed every second of my time here thanks to the diligence by the office staff and maintenence to ensure the standard of living is high. The area is always safe and clean and kept up to date.

                Manager

                11/8/2023

                Solterra at Civic Center
                Thank you again for taking the time to let us know how we did. We hope you have a great day!
                Review Author Icon

                Resident 1178640

                Verified Resident 2022 - 2023

                9/9/2023

                I have complaints about apartment not community, apartment should be upgraded with new appliances,we have all old like old faucets , kitchen faucets,garbage disposal makes too loud without proper cleaning, air condition in upstairs not having enough cooling, can hear noises from side apartments, sometimes I had disturbed sleep because late night I can hear someone talking. Other than that I am satisfied with location and surroundings of apartment.

                  Manager

                  11/7/2023

                  Solterra at Civic Center
                  Thank you again for taking the time to let us know how we did. We hope you have a great day!
                  Review Author Icon

                  anonymous

                  Resident 2022 - 2023

                  4/28/2023

                  overpriced

                  for the amount that we pay monthly, i accept so much more from this place. i’m so glad i moved. there started to be more & more dog crap that wasn’t getting cleaned, to be honest, it might’ve been human feces. idk if homeless people were coming into the gates or what but i started to find pieces of clothing in the bushes as well. the washer/dryer sucks & dnt clean very well. instead they mess up ur clothes. things are flimsy inside the apartment. microwave door handle came off. the towel rack on the bathroom door came off. if u have the 2bedroom with the upstairs bedroom, the floor above is very creaky. maintenance never responded to my request to have my dishwasher fixed. i sent the request over 3 times. they claim they came & there was no one there to open the door but i was there, every time, waiting, jeanette is very rude & passive aggressive. her attitude sucks. overall this place is extremely overpriced & continues to go up. no apartment in this place is worth $3500+. 3 stars

                    Manager

                    5/3/2023

                    Solterra at Civic Center
                    Hi Anonymous, we regret to hear that you are displeased with your recent experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

                    Updated Review

                    Review Author Icon

                    Resident 835150

                    Verified Resident 2017 - 2023

                    4/23/2023

                    Nice place, nice grounds just expensive for the area. The people with dogs don’t clean up after themselves so some areas always have poop. The gym never has water or cups anymore. The front pool isn’t heated anymore which is kind of cheap!

                      Manager

                      4/30/2023

                      Solterra at Civic Center
                      Thank you for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      Resident 1104616

                      Verified Resident 2019 - 2022

                      1/21/2023

                      The location and staff are great. Since I have lived here there has not been a crazy issue that has occurred. Everything usually is taken care of timely. I appreciate the staff and all they do for the tenants

                        Manager

                        3/18/2023

                        Solterra at Civic Center
                        We appreciate your positive review about your recent experience with us!

                        Updated Review

                        Review Author Icon

                        Resident 835965

                        Verified Resident 2018 - 2022

                        11/11/2022

                        I really love residing here at Solterra at Civic Center. The amenities are great, the staff is always helpful and professional and my neighbors are like family to me. Being dog-friendly is one of the main reasons I've lived here going on 5 years.

                          Manager

                          11/7/2023

                          Solterra at Civic Center
                          We appreciate your positive review about your recent experience with us!

                          Updated Review

                          Review Author Icon

                          Resident 969713

                          Verified Resident 2021 - 2022

                          8/28/2022

                          I have lived here for a year now and I love living here the staff is amazing and the people who live here are friendly its a good place to call home. when you come in you feel safe and its nice and quiet you done ever have to worry about coming home late or walking around at night..

                            Manager

                            8/31/2022

                            Solterra at Civic Center
                            Hi Verified Resident 969713, Thanks again for taking the time to leave us this information about your recent visit. Take care! We are very happy to have provided you with such a positive experience!

                            Updated Review

                            Review Author Icon

                            Resident 819144

                            Verified Resident 2019 - 2022

                            8/27/2022

                            I've lived here for 3 years and my experience with the staff and maintenance is wonderful. The parking is always concerning but manageable. Hopefully the pricing can go down a bit(hint hint) Overall I love it and would recommend a friend or family member living here.

                              Manager

                              8/31/2022

                              Solterra at Civic Center
                              Verified Resident 819144, Your wonderful feedback and rating means a lot to us. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Solterra at Civic Center. If you have any further questions, please give us a call. We're always happy to help!
                              Review Author Icon

                              Resident 1043678

                              Verified Resident 2021 - 2022

                              7/11/2022

                              Main issues: Plans to renovate the parking lot were not scheduled with consideration to residents - a lot of residents were unable to find parking on the nights when the renovation was occurring. Amenities (pool, gym, etc.) have been closed indefinitely due to COVID, but rental rates were not adjusted to reflect that. Water bill is also apparently determined based on the water usage of all units in the building even though everyone's water usage is different and the water pressure in the bathroom is terrible. Finally, it seems that whenever the management office is called, no one picks up or returns messages even when the matter is important.

                                Manager

                                5/3/2023

                                Solterra at Civic Center
                                We are disappointed to learn of your experience here at Solterra at Civic Center, but will take this opportunity to improve. If you have any further questions, please give us a call. We're always happy to help!
                                Review Author Icon

                                Resident 1028927

                                Verified Resident 2022

                                5/24/2022

                                Although it's only been a few weeks that I have just moved in I love my community it's quite, neighbors are friendly, pet friendly, super clean, gardens are very well kept, staff is helpful, the pools are clean always ready for a deep, plenty of parking for you and your guests.

                                  Manager

                                  5/3/2023

                                  Solterra at Civic Center
                                  Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                                  Review Author Icon

                                  Resident 1012803

                                  Verified Resident 2022

                                  4/5/2022

                                  I just moved in so far it's fine. Staff have been very friendly. I will reserve any further comments to once I have been here for at least 30-60 days or until I have other maintenance requests to complete.

                                    Updated Review

                                    Review Author Icon

                                    Resident 764955

                                    Verified Resident 2018 - 2021

                                    10/8/2021

                                    The living conditions here at Solterra at Civic Center are excellent. The new upgraded apartments are really nice. I particularly like the fact that my one bedroom apartment comes with a washer/dryer. That alone makes it worth living here. Community management and staff are very professional and friendly. Highly recommend you come and take a look for yourself.

                                      Updated Review

                                      Review Author Icon

                                      Resident 893389

                                      Verified Resident 2020

                                      7/22/2021

                                      This place is great with ty earache involve. I love the place. Im happy with the place and clean. They always answer my concerns with anything that going on. I recommend it to anyone that wants a great apt to live in.

                                        Updated Review

                                        Review Author Icon

                                        Resident 830869

                                        Verified Resident 2020 - 2021

                                        5/8/2021

                                        Great, safe, service great! Overall satisfaction! Staff Is very helpful! The area is pretty accessible and schools are around the corner!! It has everything and is comfortable and great place to live! Staff is helpful and knowledgeable

                                          Review Author Icon

                                          Resident 891865

                                          Verified Resident 2021

                                          4/11/2021

                                          Exelent place to live. Great community. Good people. Parking good. Great dog walking stands. Well kept complex. Big sized apartments. Upstairs and downstairs. Big balconies. Laundry in unit is great! Great location.

                                            Review Author Icon

                                            Resident 891324

                                            Verified Resident 2021

                                            4/9/2021

                                            Before moving in I noticed an issue in the u it advised leasing office they suggested that we didnt have to move in quite yet but still want us to pay the pro rate from that day. Moved in it was still an issue not until they got new management and I was fed did they start resolving the issues I had with the unit.

                                              Review Author Icon

                                              Resident 886041

                                              Verified Resident 2021

                                              3/21/2021

                                              My experience so far in Solterra Apt. have been great so far. No issues with the apartment very quiet inside of my apartment. Staff is always willing to help with any apartment issues or concerns. Commute from my job is even better!

                                                Review Author Icon

                                                Resident 860058

                                                Verified Resident 2020

                                                1/5/2021

                                                When I moved in the apartment was very dusty with small paint drops throughout the kitchen/living room. The microwave handle broke off and you could see the glue residue from what seems to be a previous fix attempt. The washer failed and the screen door fell out, weve tried multiple times to put it back but it continues to fall. The restroom faucets make it impossible to keep clean without constantly touching the sink. Management has poor communication. Even when asked direct questions via email, theyre ignored. So you have to ask again and again.

                                                  Manager

                                                  1/6/2021

                                                  Solterra at Civic Center
                                                  Verified Resident 860058, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please don't hesitate to reach out at anytime. Our office number is (562) 868-6969. Happy New Year!!
                                                  Review Author Icon

                                                  Resident 844077

                                                  Verified Resident 2015 - 2020

                                                  11/16/2020

                                                  Great place to live, everyone here is very friendly and respectful. Kristen and her team are very friendly and they are really fast and efficient on resolving any issues you have with your apartment needs.

                                                    Manager

                                                    1/6/2021

                                                    Solterra at Civic Center
                                                    Hi Verified Resident 844077, thank you so much for your positive comments about Solterra at Civic Center! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Palmetto

                                                    1 Bed, 1 Bath | 751 sq. ft.

                                                    $2,282

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Palmetto Renovated

                                                    1 Bed, 1 Bath | 751 sq. ft.

                                                    $2,607

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Palmetto Updated

                                                    1 Bed, 1 Bath | 751 sq. ft.

                                                    $2,372

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Jacaranda

                                                    2 Beds, 2 Baths | 1,052 sq. ft.

                                                    $2,685

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Eucalyptus Updated

                                                    2 Beds, 2 Baths | 1,064 sq. ft.

                                                    $2,905

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Eucalyptus

                                                    2 Beds, 2 Baths | 1,064 sq. ft.

                                                    $3,221

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Jacaranda Updated

                                                    2 Beds, 2 Baths | 1,052 sq. ft.

                                                    $2,610

                                                    See Floor Plan Details

                                                    Eucalyptus Renovated

                                                    2 Beds, 2 Baths | 1,064 sq. ft.

                                                    $2,630

                                                    See Floor Plan Details

                                                    Jacaranda Renovated

                                                    2 Beds, 2 Baths | 1,052 sq. ft.

                                                    $2,685

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    3.9

                                                    Grounds

                                                    4.9

                                                    Safety

                                                    4.9

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    7

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    85.71%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    20 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Underground Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $75. Restrictions: We welcome 2 pets per apartment home. Dogs and cats accepted. There is a $500 pet deposit. Pet rent is $75 per month. There is no weight limit however, aggressive breeds are prohibited. Please call us for complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $75. Restrictions: We welcome 2 pets per apartment home. Dogs and cats accepted. There is a $500 pet deposit. Pet rent is $75 per month. There is no weight limit however, aggressive breeds are prohibited. Please call us for complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Basketball Court
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Playground
                                                    • Pool
                                                    • Tennis Court
                                                    • Two Sparkling Pools & Spas
                                                    • Wi-Fi in Common Areas
                                                    Show Less
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                                                    Leasing

                                                    Welcome to Solterra at Civic Center! Offering spacious one and two-bedroom apartments in Norwalk, CA, our community is an ideal place for anyone looking to find their new home.Comfortable and convenient with a touch of luxury, Solterra Apartments is ready to accommodate your lifestyle. Our grounds are meticulously kept, our services impeccable, and our amenities exceed all expectations. You ll love the well-equipped fitness center with free weights, not one but two luxury swimming pools, a poolside cabana with flat screen TV. We also have complimentary Wi-Fi in all common areas, a night-lit tennis court, children playground, among other thoughtful features, all meant to add an extra touch of comfort to your life. Inside your new home, more creature comforts await. From the in-unit washer and dryer set to the cozy balconies, modern kitchens, and chic balconies, we ve left nothing to chance. (3) Located on Bloomfield Avenue, right off the Imperial Highway and just a short walk from well-reputed regional employers, our location is the perfect home base for any city dweller. Plus, with fast access to the Santa Ana and San Gabriel River Freeway, commuting to Paramount, Downey or even Los Angeles is a breeze. Entertainment is also easily found at the nearby Paddison Square or, if you prefer the outdoors, the La Mirada Community Regional Park and all its beauty are just a short drive away from our pet-friendly grounds. (4) Find out more about the Solterra at Civic Center and schedule a personal tour of our apartments in Norwalk, California. Our professional and friendly staff will be more than happy to show you why we re such a great place to call home! Greystar California, Inc. dba Greystar Corp. License No. 1525765 Broker: Gerard S. Donohue License No. 01265072
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3471

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Solterra at Civic Center Rated?
                                                    Based on 71 number of votes by renters, Solterra at Civic Center is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Solterra at Civic Center ?
                                                    Solterra at Civic Center is rated 4.9/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Solterra at Civic Center is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Solterra at Civic Center ?
                                                    Solterra at Civic Center is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Solterra at Civic Center ?
                                                    Solterra at Civic Center is rated 4.9/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Solterra at Civic Center is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Solterra at Civic Center ?
                                                    Solterra at Civic Center is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 85.7143% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 20 days to their community reviews in the past year.
                                                    Who manages Solterra at Civic Center ?
                                                    Greystar
                                                    What is the pet policy at Solterra at Civic Center ?
                                                    Dogs Allowed
                                                    Rent: $75
                                                    Restrictions: We welcome 2 pets per apartment home. Dogs and cats accepted. There is a $500 pet deposit. Pet rent is $75 per month. There is no weight limit however, aggressive breeds are prohibited. Please call us for complete pet policy.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Rent: $75
                                                    Restrictions: We welcome 2 pets per apartment home. Dogs and cats accepted. There is a $500 pet deposit. Pet rent is $75 per month. There is no weight limit however, aggressive breeds are prohibited. Please call us for complete pet policy.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Baths

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                                                    Solterra at Civic Center is a 751 - 1,064 sq. ft. apartment in Norwalk in zip code 90650. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,282. Nearby cities include Santa Fe Springs, Cerritos, Bellflower, Artesia, Downey, La Mirada, Lakewood, Whittier, Paramount, La Palma, Hawaiian Gardens, Pico Rivera, and Buena Park.

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