3.7 rating
71 total reviews
(
Verified
)
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Resident 1285844
Verified Resident • 2023 - 2024
10/9/2024
Resident 1276427
Verified Resident • 2024
9/1/2024
We’ve lived here once from 2012 to 2014. We left for about 10 years and came back. Besides parking and outsiders coming in to use the swimming pools on the weekends and holidays, it’s an excellent community.
9/12/2024
Resident 1268448
Verified Resident • 2024
8/4/2024
The staff has been very helpful and friendly when it came to my questions and concerns regarding my apartment. It was a very smooth process and Ellie was flexible in terms of my move-in since I was moving from the east coast to the west coast.
9/12/2024
Resident 1266941
Verified Resident • 2021 - 2024
8/4/2024
Perfect to relax and enjoy all the amenities Love all location of the apartment central and close to restaurant stores, movies theater Close to the freeway, the service is done almost instantly really good personal staff Love it
9/12/2024
Resident 1220001
Verified Resident • 2024
1/25/2024
We had a great experience during the move in process and the apartment had everything we were looking for. Spacious layouts with all in unit appliances, multiple parking spaces, and great and easy to use amenities.
1/31/2024
Resident 1206699
Verified Resident • 2023
12/9/2023
Well maintained and clean properties. I cannot ask more for the security however, my room is next to the imperial hwy. So the traffic noise is insane. I did everything to soundproof, but it did not work well.
1/17/2024
Resident 1195096
Verified Resident • 2023
11/2/2023
Although my move into solterra is a recent-ish one, I've enjoyed every second of my time here thanks to the diligence by the office staff and maintenence to ensure the standard of living is high. The area is always safe and clean and kept up to date.
11/8/2023
Resident 1178640
Verified Resident • 2022 - 2023
9/9/2023
I have complaints about apartment not community, apartment should be upgraded with new appliances,we have all old like old faucets , kitchen faucets,garbage disposal makes too loud without proper cleaning, air condition in upstairs not having enough cooling, can hear noises from side apartments, sometimes I had disturbed sleep because late night I can hear someone talking. Other than that I am satisfied with location and surroundings of apartment.
11/7/2023
anonymous
Resident • 2022 - 2023
4/28/2023
overpriced
for the amount that we pay monthly, i accept so much more from this place. i’m so glad i moved. there started to be more & more dog crap that wasn’t getting cleaned, to be honest, it might’ve been human feces. idk if homeless people were coming into the gates or what but i started to find pieces of clothing in the bushes as well. the washer/dryer sucks & dnt clean very well. instead they mess up ur clothes. things are flimsy inside the apartment. microwave door handle came off. the towel rack on the bathroom door came off. if u have the 2bedroom with the upstairs bedroom, the floor above is very creaky. maintenance never responded to my request to have my dishwasher fixed. i sent the request over 3 times. they claim they came & there was no one there to open the door but i was there, every time, waiting, jeanette is very rude & passive aggressive. her attitude sucks. overall this place is extremely overpriced & continues to go up. no apartment in this place is worth $3500+. 3 stars
5/3/2023
Updated Review
Resident 835150
Verified Resident • 2017 - 2023
4/23/2023
Nice place, nice grounds just expensive for the area. The people with dogs don’t clean up after themselves so some areas always have poop. The gym never has water or cups anymore. The front pool isn’t heated anymore which is kind of cheap!
4/30/2023
Resident 1104616
Verified Resident • 2019 - 2022
1/21/2023
The location and staff are great. Since I have lived here there has not been a crazy issue that has occurred. Everything usually is taken care of timely. I appreciate the staff and all they do for the tenants
3/18/2023
Updated Review
Resident 835965
Verified Resident • 2018 - 2022
11/11/2022
I really love residing here at Solterra at Civic Center. The amenities are great, the staff is always helpful and professional and my neighbors are like family to me. Being dog-friendly is one of the main reasons I've lived here going on 5 years.
11/7/2023
Updated Review
Resident 969713
Verified Resident • 2021 - 2022
8/28/2022
I have lived here for a year now and I love living here the staff is amazing and the people who live here are friendly its a good place to call home. when you come in you feel safe and its nice and quiet you done ever have to worry about coming home late or walking around at night..
8/31/2022
Updated Review
Resident 819144
Verified Resident • 2019 - 2022
8/27/2022
I've lived here for 3 years and my experience with the staff and maintenance is wonderful. The parking is always concerning but manageable. Hopefully the pricing can go down a bit(hint hint) Overall I love it and would recommend a friend or family member living here.
8/31/2022
Resident 1043678
Verified Resident • 2021 - 2022
7/11/2022
Main issues: Plans to renovate the parking lot were not scheduled with consideration to residents - a lot of residents were unable to find parking on the nights when the renovation was occurring. Amenities (pool, gym, etc.) have been closed indefinitely due to COVID, but rental rates were not adjusted to reflect that. Water bill is also apparently determined based on the water usage of all units in the building even though everyone's water usage is different and the water pressure in the bathroom is terrible. Finally, it seems that whenever the management office is called, no one picks up or returns messages even when the matter is important.
5/3/2023
Resident 1028927
Verified Resident • 2022
5/24/2022
Although it's only been a few weeks that I have just moved in I love my community it's quite, neighbors are friendly, pet friendly, super clean, gardens are very well kept, staff is helpful, the pools are clean always ready for a deep, plenty of parking for you and your guests.
5/3/2023
Resident 1012803
Verified Resident • 2022
4/5/2022
I just moved in so far it's fine. Staff have been very friendly. I will reserve any further comments to once I have been here for at least 30-60 days or until I have other maintenance requests to complete.
Updated Review
Resident 764955
Verified Resident • 2018 - 2021
10/8/2021
The living conditions here at Solterra at Civic Center are excellent. The new upgraded apartments are really nice. I particularly like the fact that my one bedroom apartment comes with a washer/dryer. That alone makes it worth living here. Community management and staff are very professional and friendly. Highly recommend you come and take a look for yourself.
Updated Review
Resident 893389
Verified Resident • 2020
7/22/2021
This place is great with ty earache involve. I love the place. Im happy with the place and clean. They always answer my concerns with anything that going on. I recommend it to anyone that wants a great apt to live in.
Updated Review
Resident 830869
Verified Resident • 2020 - 2021
5/8/2021
Great, safe, service great! Overall satisfaction! Staff Is very helpful! The area is pretty accessible and schools are around the corner!! It has everything and is comfortable and great place to live! Staff is helpful and knowledgeable
Resident 891865
Verified Resident • 2021
4/11/2021
Exelent place to live. Great community. Good people. Parking good. Great dog walking stands. Well kept complex. Big sized apartments. Upstairs and downstairs. Big balconies. Laundry in unit is great! Great location.
Resident 891324
Verified Resident • 2021
4/9/2021
Before moving in I noticed an issue in the u it advised leasing office they suggested that we didnt have to move in quite yet but still want us to pay the pro rate from that day. Moved in it was still an issue not until they got new management and I was fed did they start resolving the issues I had with the unit.
Resident 886041
Verified Resident • 2021
3/21/2021
My experience so far in Solterra Apt. have been great so far. No issues with the apartment very quiet inside of my apartment. Staff is always willing to help with any apartment issues or concerns. Commute from my job is even better!
Resident 860058
Verified Resident • 2020
1/5/2021
When I moved in the apartment was very dusty with small paint drops throughout the kitchen/living room. The microwave handle broke off and you could see the glue residue from what seems to be a previous fix attempt. The washer failed and the screen door fell out, weve tried multiple times to put it back but it continues to fall. The restroom faucets make it impossible to keep clean without constantly touching the sink. Management has poor communication. Even when asked direct questions via email, theyre ignored. So you have to ask again and again.
1/6/2021
Resident 844077
Verified Resident • 2015 - 2020
11/16/2020
Great place to live, everyone here is very friendly and respectful. Kristen and her team are very friendly and they are really fast and efficient on resolving any issues you have with your apartment needs.
1/6/2021
Palmetto
1 Bed, 1 Bath | 751 sq. ft.
$2,282
3 Available Units
See Floor Plan Details
Palmetto Renovated
1 Bed, 1 Bath | 751 sq. ft.
$2,607
2 Available Units
See Floor Plan Details
Palmetto Updated
1 Bed, 1 Bath | 751 sq. ft.
$2,372
1 Available Unit
See Floor Plan Details
Jacaranda
2 Beds, 2 Baths | 1,052 sq. ft.
$2,685
3 Available Units
See Floor Plan Details
Eucalyptus Updated
2 Beds, 2 Baths | 1,064 sq. ft.
$2,905
1 Available Unit
See Floor Plan Details
Eucalyptus
2 Beds, 2 Baths | 1,064 sq. ft.
$3,221
1 Available Unit
See Floor Plan Details
Jacaranda Updated
2 Beds, 2 Baths | 1,052 sq. ft.
$2,610
See Floor Plan Details
Eucalyptus Renovated
2 Beds, 2 Baths | 1,064 sq. ft.
$2,630
See Floor Plan Details
Jacaranda Renovated
2 Beds, 2 Baths | 1,052 sq. ft.
$2,685
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.9
Grounds
4.9
Safety
4.9
Office Staff
4.9
Maintenance
4.3
Neighborhood
5.0
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
7
Manager’s Review Engagement
Percentage of reviews responded to
85.71%
Manager’s Review Reply Time
Average time to respond to reviews
20 days
Solterra at Civic Center is a 751 - 1,064 sq. ft. apartment in Norwalk in zip code 90650. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,282. Nearby cities include Santa Fe Springs, Cerritos, Bellflower, Artesia, Downey, La Mirada, Lakewood, Whittier, Paramount, La Palma, Hawaiian Gardens, Pico Rivera, and Buena Park.