Review History for Verified Resident 899360

Overture San Marcos


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Resident 899360

Verified Resident 2020 - 2024

10/9/2024

Maintenance crew is great and respond quickly. The hallway carpets are filthy with dog urine and other stains. The landscape crew do not rake/blow leaves from the areas between buildings, consequently these areas have become a breeding ground for mosquitos and vermin. The parking areas have mounds of dead leaves that management refuses to remedy. This is a slip and fall hazard which for a senior community is very dangerous. Management in our office is difficult to get on the phone and messages are not returned. Our buildings are 55 and older by charter. Management is renting to multigenerational tenants under the guise of elder care. Many of these are in their 20s and 30s. They take up parking spots meant for seniors in the complex. Since Greystar stickers are no longer assigned to tenants and their cars, anyone can use the reserved spots which makes it difficult for senior tenants to find spots to park. These are complaints from tenants who are afraid to talk to management for fear of reprisal and not just the ramblings of malcontent tenants looking to vent. The last time the leaves were removed from the reserved parking area was when upper management made a visit to this facility - so it can be done.
    6 Previous Reviews

    Previous Review

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    Resident 899360

    Verified Resident 2021 - 2024

    8/27/2024

    We are a senior (55 and older) community. There are sponsored activities that are meant to engage all residents due to the variety of those activities. They are a lot of fun. This is a dog friendly community. However many of the pet owners do not follow the rules and let their animals relieve themselves in the hallways - on the carpeting - without cleaning up after them. They let their pets use grass areas between the apartments which leaves an odor for those living on the first and second floors. Many per owners let their dogs run free - without a leash, contrary to policy. Some pet owners are rude when you ask them to control their unleashed dogs. Confrontational. As a 55 and older building there is an increasing amount of younger people living in apartments with their older parents or grandparents, in violation of the lease agreement. There are specific rules for caregivers. These are ignored. Management seems oblivious. These younger adults are taking up parking spots that seniors need in order to be close to their buildings. Many times multiple spots.

      Previous Review

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      Resident 899360

      Verified Resident 2021 - 2024

      8/4/2024

      Our community is convenient to most community amenities. There are two buildings in our complex. The main one - where management is located - is kept cleaner more consistently. The carpeting in our building needs to be cleaned regularly with respect to vacuuming and physical cleaning. The traffic patterns from each door accumulate dirt rapidly and represent a health risk with the lack of maintenance. Door windows are not cleaned. Animals have used the carpeting as a way to relieve themselves and their owners rarely do anything about it.

        Previous Review

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        Resident 899360

        Verified Resident 2021 - 2023

        11/29/2023

        Maintenance staff is wonderful and responsive to our needs. Office staff is very difficult to contact by phone. Most issues require a visit to main office. Even then they are rarely fully staffed. Messages left are rarely returned.

          Previous Review

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          Resident 899360

          Verified Resident 2021

          10/27/2021

          It's a nice place to live and convenient to stores and shopping and the freeway. Tenants are friendly and there are many activities to participate in. There are maintenance issues that are still not being addressed or issues that should be part of routine maintenance that are not included on a regular schedule.

            Previous Review

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            Resident 899360

            Verified Resident 2021

            10/13/2021

            The carpeting in all hallways of our building need to be cleaned regularly . This is a dog friendly building and as such, the animals have 'accidents' on the carpeting constantly. Spot cleaning will not solve the problem. It is embarrassing to have friends over. This is a health concern that is not being addressed.

              Previous Review

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              Resident 899360

              Verified Resident 2021

              5/3/2021

              Overture is a nice place to live. The other occupants are nice and friendly. The laundry facilities are clean. I like the list of monthly activities. Parking is a premium here in our community as we share the street with the building across the street. Luckily we have a reserved space so it makes it better.

                Review 1 out of 107

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