Review History for anonymous

HORRIBLE EXPERIENCE

We moved in September of 08 and since then we have had nothing but issues! Water leaking from the kitchen ceiling, toilet breaking, closet rod breaking, NO HOT WATER, and NO A/C. Each time we call the office to report an issue they say that they will take care of it (if they actually answer the phone). Every time we have had to call them SEVERAL times until someone actually comes out. The hot water was turned off twice, and it took them over 8 hours to fix it each time. The air conditioning unit for our whole building does not work properly. Each time we turn it on we are crossing our fingers that it will work. A manager actually told me that the management company, Sequoia Equities, does not want to pay for the a/c unit on the roof to get fixed completely. People in the office have lied to us on numerous occasions saying that the problem was resolved, only to find out when we come home that it is not. The walls are paper thin and we can hear everything that goes on in our neighbors apartments. There is a stairwell located behind our apartment and we can literally hear each time someone uses it. If the door to the stairwell slams, our apt. shakes. We were told when we moved in that since our apt. faces the street we did not get any assigned spots, but we shouldn't have any problems finding parking. We have had to park blocks away on numerous occasions. This has been a horrible experience and I can't wait until my lease is up!