Review History for anonymous

Unfullfilled Promises - Rate, Amenities, etc. - WARNING

I moved in a year ago and I have learned that looks can be very deceiving. When we first moved in, it seemed like a nice place ... they had a heated pool, two spas, barbecues, tennis courts, large apartment, parking, and a "good deal" on rent. Now, we have learned ... once we moved in, we also found that there was a large bug problem. We had to make sure everything was spotless, sprayed everywhere, and set bug traps throughout the apartment. Eventually, we were able to battle this problem -- but if we aren't vigilant, I am sure it would come back. The spas have not worked for over 8 months. They were shot down by a health inspector with caution tape around the spa and a written notice posted -- can you guess what that means? The pool has often been found with hair-balls, etc. They do have a pool man come ... but he seemingly just pours a ton of chemicals in (while people are swimming in the pool). The barbecues have not worked in months. All of the knobs are broken and they can't have their act together to get them ordered and fixed. The tennis courts are never cleaned and are full of leaves (still manageable - least of worries when compared to the others). The "good rate" was really a very high rent with two months free that they "pro-rated" over the year. This way, it "seemed" like you were paying a much lower rent ... but once the year came up, it was move out or your rent can go up over 300 dollars. They want to stick you ... beware of these "deals". They also went through a renovation project but had to stop because of budget problems. For this reason a ton of the buildings have not been renovated. Only the new buildings have new windows and doors ... all of the old buildings still have windows and doors that let in all of the noise and the Woodland Hills summer heat ... and the smoke from smoking neighbors. There are a TON of smokers ... so, if you don't smoke - be prepared to have your windows and doors closed at all times (if it even helps). Also (there are a lot - huh?) ... the entire complex is not secure. All of the entry doors do not have locks that work (go by the opening gates and there is a door there - always open). The pool is also not locked. So, anyone can access your car and pool (squatters from other apts) -- an issue if you thought things were "secure". The repairs can be quite slow. We had a leaking pipe over one of our parked cars and it would get the wood and paint soaked above the car and would pour on the car. It was supposedly "fixed" three separate times. Be aware ... Be warned ... this is a big complex owned by a big corporation ... they don't care about you ... they care about their budget ... that is why the spas still are not fixed as of today ... because people are still paying the same and they don't have to spend money on the fix. Good luck!