Review History for anonymous

The Reserve at Warner Center


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anonymous

Resident ā€¢ 2008 - 2009

8/26/2009

Get Ready...

Often times people here write a review and it doesnt seem like they want to do anything but bash where they live. The truth is there is a reason they signed the lease, so it cant be ALL bad. Having said that, here is my perspective of a fair review based on circumstancial evidence. I will address each issue by the gravity of its importance starting with the most important. SERVICE First and foremost, the staff are unbearable and have no interest in assisting current tenants. This assertion comes from repeated attempts to get in contact with several employees. As a side note, they seem to have a high turnover rate in employment, which is a statement in and of itself. When someone is actually available in the office, it is evident that your presence is unimportant, especially if prospective tenants are on the premises, which I am sure is the case at most leasing offices. THE STRUCTURE Construction was completed on our building before we moved in, and the new facade looks beautiful. Only 2 of the buildings out of 6 have recieved the treatment, and I am sure they are scheduled to finish the rest. Unfortunately, most of the construction done was only to improve the external appearance. Although the internal living area is decent, It is nothing special. Vinyl flooring and countertops, new carpet, and fixtures. Unfortunately, the paint job is hasty, and mostly is used to cover up blemishes. The worst part about the interior is the "popcorn" ceilings. Not that I am worried about death by asbestos, but its undesirable. The first week of the lease, the bathroom cabinet handle came off, and its been like that ever since. I will replace it myself the same way they did initially: cover up the hole and affix it with an oversized washer. The water heat works great, intercoms work great. BIGGEST GRIPE ABOUT CONSTRUCTION IS NONE OF US HAD LOCKING DOORS. ALL 3 BEDROOMS HAD DOORKNOBS THAT JUST OPENED UP AT ANYONES WHIM. ALL 3 OF US HAVE GIRLFRIENDS. YOU DO THE MATH. The only locks were on the front door and the bathrooms. ALSO, NONE OF THE LIGHT SWITCHES IN THE ENTIRE PLACE WERE FUNCTIONAL. All lights had to be manually switched. The central living area was not cable ready, and we had to pay a cable guy to drill a hole through my bedroom wall to make the living room cable ready. Luckily the walls are solid and you barely ever hear your neighbors. Also, if you get a 3 room, its a 3 room, but barely. 1 of the bedrooms is only 10'x8'. SMALLL!!!!! Only big enough for a small kid. They will try to sell it like its normal size but dont buy htat story. THE GROUNDS Not too many complaints, grounds are well maintained and landscaping is nice. I like the tennis courts, even though i only used them once. However, for those residents that actually choose to use the gym, between 6 buildings there are 2 treadmill machines, 2 slalom machines and 1 rowing machine. 50% of the time there are so many people using machines I choose to jog instead. Luckily im a guy so im not as worried about the surrounding area, which is a mostly peaceful residential area. The biggest issue I have with the grounds are that calling it a gated community is a half truth. Its gated from vehicle entry, but anyone can walk in that pleases, and the west-most walk-in gate has been broken since we signed the lease papers. If you happen to live near one of the gates like i did, i truly feel sorry for you, because they rattle noisily and slam closed at ALL times of day/night. Also, they have decided to lock 2 of the entrances to the pool, but keep the one closest to the leasing office open. I dont even understand that logic. Now everyone is forced to walk around to that side. MOST IMPORTANTLY, THE 2 SPAS THAT ARE IN THE FACILITY HAVE BOTH BEEN BROKEN FOR OVER 4 MONTHS. NO ONE HAS BEEN ABLE TO ENJOY THEM ALL SUMMER. The laundry facility deserves its own section, but I just dont have the patience to go into just how terrible that experience is. PARKING ARRANGEMENTS If you dont have an assigned spot, get ready to dance with the street sweeper citations and parking enforcement who love to give out parking in the red tickets. COMMUTE One word. 101. If you dont know what that means, you wont make it here 2 weeks. AREA There are many things wihin easy access, and i will miss the surrounding parks and especially mall, which is huge and very appealing. Westfield malls are usually incredible, and this one is the best ive ever seen. A 16 theatre cinema makes the movies a blast. I enjoy the local eateries like El Tapatio, Little Orchids, China Gardens and Paolis (No im not a fat guy). The local park puts on movies on the weekends in the summer nights and also has a fireworks show on the 4th of July that is an impressive 20 minutes long. CONCLUSION Although some parts of my review may seem scathing, for the most part, you ignore a lot of the issues and you deal with it. I must say ive mostly enjoyed my stay here, although I am looking forward to the new place. I would probably never consider renewing a lease here.

    Review 360 out of 460

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