Review History for anonymous

Disappointed

There's a reason the rent here is so cheap compared to other woodland hills apartments. Do not be fooled by the zip code, this apartment building is subpar, residents are not fully screened, staff lack skill level and good luck getting your complaints heard by anyone that matters- the manager is conveniently always on vacation or in a meeting and doesn't work on weekends. Pay the extra $200, if that, to be in the same city but more habitabel conditions with management and maintenance staff who are trained and professional enough to at least validate your concerns (customer service 101). Trust me, I wish i had taken these reviews more seriously. I have never encountered such problems in my rental history. The building is poorly constructed, for the past few weeks I've been dealing with leaks from plumbing issues and flooding from the rain, then there's also the paper thin walls and residents above who you can hear at ALL hours of the day and night- the worst however is the staff who seem to think this is funny when really its deplorable.