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The Reserve at Warner Center


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anonymous

Resident ā€¢ 2010 - 2011

11/30/2011

Disgusting Place

Let me tell you about Experiencing The Mercer. I did for a year, and it was terrible. The staff won't ever pick up the phone and they always have the door locked at the office and won't come to the door (Be back in 30 minutes it says but they will not). I don't believe all three people went out to show apartments at the same time. The halls smell like garbage and feces with NO ventilation. The carpet is so dirty it is black in places in the halls and the walls are mucous green. There is piss urine stains on the wall and smeared dried FECES on the walls in the stairwell that is located second to last northwesterly stairwell of building E. Yes, it was like that for a year. The washing machines are constantly broken with doors ripped hanging off and sewer gas coming out of the overflow drain in the laundry room of the same building. The parking gate is constantly clacking really loud every time a cars rolls through it. The gates pedestrian gates are never locked. There is roaches - and I mean BAD. The windows suck and rattle and don't seal. Water pressure is non-existant. The A/C doesn't work and they won't fix it.It just blows warm air b/c the condensor and evaporator coils need replacing. The elevators are constantly broken any when I moved out my movers were stuck on there for an hour! ------------- in the office is a real ----- too. She will lie to you and try to make you pay for things, they won't refund your deposit without a HUGE hassle. Expect to wait over a month for that. There are crazy people who live there. There ------------------------------ who wore the same clothes every day for a year, he constantly stairs at the walls near the laundry room and at others and mutters about killing people and himself. Creepy! The stove never worked well and wouldn't bring water to a boil. The whole place stinks like ---------- and garbage and ------ food, nasty.

    Review 337 out of 460

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    The Reserve at Warner Center

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