Review History for elreyraton

Not Recommended

I just finished my one year at this place and I agree with 90% of the negatives posted by others. Insects are definitely a problem, but management will only do the minimum effort to do anything about it. They need to do a massive extermination of the whole complex to get rid of the insects. Management is almost invisible. The office hours are a joke. Do not believe the posted hours. Opening a half hour late, closing a half hour early, and being closed for an hour during lunch time are the real hours. I still haven't figured out why they need to close for lunch since there are almost always at least three people there. All of the staff needs to learn what customer service really means. Parking is terrible. The parking lots are a maze. There are actually 4 separate parking lots that are not connected with each other. Street parking is difficult to find after normal working hours. The street sweeper comes both Mondays and Tuesdays, for different sides of the street. The city must make a lot of money from parking tickets here. The place is old. It's not a slum yet, but it's definitely headed that way. They are frequently doing projects to make the place look better. They put modern-looking face plates over all the old electrical outlets. This is a nice touch for looks only, but it means the electrical plugs are all loose. A very bad idea for computers or other important electronic devices. Basically they are trying to polish a turd. There was a water leak in the apartment above mine. I was enough that there was water dripping though my ceiling. All maintenance did was paint over the water stain on the ceiling. The Mercer has some type of contract with Consolidated Smart Systems to provide internet service. They are terrible. They provide slower service for a higher price. I also experienced frequent outages of service. The service speed slows dramatically at peak times.