Review History for anonymous

The Reserve at Warner Center


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anonymous

Resident ā€¢ 2011 - 2012

7/6/2012

DO NOT MOVE HERE!!!! When my husband and I first moved here last August, we were both excited. The location was great (right by the highway and Warner Center) and we could afford the rent for a large 2 bed/2 bath. Our excitement didn't last long at all... There are so many things wrong with this apartment complex it's not even funny...our lease ends this September and we cannot wait to get out of here! Here are just a few of the problems we've encountered in less than one year of living here: - BIGGEST ISSUE: I have slipped once in the hallway and fell down the stairs once because the cleaning lady leaves the floors soaking wet! She doesn't dry them. The first time I slipped, there were no "wet floor" signs to warn people. The time that I fell down the stairs there was a sign in the hallway at the bottom, but nothing indicating the stairs were wet. And with the brown paint that they use and the poor lighting, you can't tell that anything's wet...and I'm 9 months pregnant! When I fell, all the cleaning lady said was "Be careful, the floors are wet." No crap...she didn't even ask if I was ok or offer to help me up! And when my husband went to the office to complain, the managers first concern was whether or not we were planning to sue...she didn't even ask if I was ok!! Great management...... - The AC only works a couple of hours per day and then blows hot air all night - The hallways and buildings are dirty and smelly. They try to put air fresheners by the trash chutes, but it doesn't help because there's no ventilation. And the last air freshener hasn't been changed since Christmas 2011. - There are gang signs and symbols in the buildings and elevators - The property is not secure. There are no locks on any of the gates or building doors, allowing anyone to come in whenever they please. - There are homeless people that roam around at all hours of the day and night going through the garbage and recycling. I can't tell you how many times I've been woken up at 3:00 or 4:00 in the morning. - There is definitely a cockroach problem - We have assigned parking within the complex, but there are constantly moving and maintenance vans blocking our spots because there's no room to get around, and the spots are so small that people basically have to climb out of their sunroofs to get in and out. - The water heater in the apt above us broke and flooded through the ceiling into our kitchen and living room. It took over a week to get everything cleaned up because the maintenence guys would commit to coming during a certain day and time and then would never show up. And they wouldn't call either! We basically had to be flexible around their schedule in order to get our place fixed. - Oh, and then the next week, the water heater flooded again and soaked our kitchen because they didn't fix it right the first time. - We were never shown or told about the actual apt that we would be moving into. The day we moved our things in was the first time we saw our apt, and it was located right next to the trash chute - SMELLY AND NOISY! What a nice detail to leave out... - The attention to detail and quality of the apt is awful. The paint is so cheap...it peels and every hair in the world sticks to it. The cabinet knobs fall off, and the drawers are all different sizes. I would suggest pulling them out very slowly so you're not surprised. And the carpet isn't pulled all the way to the wall, so you're constantly stepping on nails. - I've talked to multiple people in this complex to see if they like living here and I haven't met one person who says they like this place. This place absolutely sucks. Do not move here! You WILL regret it!!!

    Review 327 out of 460

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    The Reserve at Warner Center

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