Review History for Verified Resident 991127

Dear Resident, Thank you for taking the time to give us a review. We sincerely apologize for the issues you experienced, and we hope to make this right. Please reach out to our leasing office at your earliest convenience so we can rectify any work orders/issues in your home. You can reach our office directly at (818)340-3750. Sincerely, The Reserve Management Team

Dear Resident, We are sorry to hear about your experience here at The Reserve. While we strive to provide the best place to call home, we understand there can always be room for improvement. We would like the opportunity to correct any issues and urge you to contact the management office at (818)340-3750 to speak with our community manager. It is feedback like yours that helps us see where we can do better and we appreciate the time you have taken to share it. Sincerely, The Reserve Management Team

Dear Resident, We regret to hear that you had a negative experience with us upon move-in. As a company we do not tolerate any resident or employee being treated differently and would like to discuss your concerns in greater detail. We can assure you our goal is to provide the same customer service no matter the condition of any application. Please reach out to our team in the leasing office at your earliest convivence (818)340-3750, so we can address your concerns further and assist you with getting the necessary maintenance repairs in your home. Sincerely, The Reserve Leasing Team