The move in process was amazing, the unit was great, and we fell in love with the complex. However, when we moved in we seen roaches in the unit and on the complex which was shocking and disappointing
Manager
11/9/2023
The Reserve at Warner Center
Dear Resident,
Thank you for taking the time to share your move-in experience with us. We understand that pests can be a major inconvenience and we apologize for any inconvenience caused. Our community is regularly treated by pest control, but we are sorry that you have had a negative experience with pests upon move-in. To make things right, we would like to offer our assistance in scheduling pest control treatment for your home. Please contact our leasing office at (818)340-3750 at your earliest convenience so that we can work with you to schedule a treatment. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Reserve Management Team