Review History for jalbarran

GREAT STAFF

We just bought a house and had to pay the penalty to get out of the house early. This penalty is clearly stated in the Leasing terms, but what passed by me was the written notice needed to move out 1 month prior to vacating. I gave verbal notice a month prior, but where most staff would take my money and say "It is not our problem, you should have paid attention to your lease" The manager simply put in the computer that I had misunderstood, I had given her a verbal intent to vacate, and she did not make me pay for another month's rent. I don't know of any other place that would not take advantage of taking my money like that when, from a contractual standpoint, she very well could have. This is just one of the many "we are here for the customer's benefit" attitude displayed by all the staff here at Stetson Ridge.