Review History for Verified Resident 774028

While this was a decent first apartment, my roommate and I struggled at times with living in this complex. We did not feel safe, we often did not know when management was performing maintenance in our building (which meant there were times where we either had freezing water or no water at all), and it often took management several days to respond to a service ticket (we had bed bugs, and it took them a week to call a pest inspector). The bed bugs and roaches are what really concern me. We immediately ran into the roaches when we moved in, and while we managed to deter them, they should have been dealt with before we were given a key. The bed bugs appeared during the coronavirus pandemic, while I was working from home exclusively, and my roommate was commuting only to her job. We do not know how they got in, and management only inspected our apartment, leaving our neighbors potentially vulnerable. In addition, the office seemed consistently uninformed throughout the process of treating the apartment, and also chose a cheap, ineffective treatment option.