Review History for Verified Resident 876709

Advenir at Cherry Creek North


Updated Review

Review Author Icon

Resident 876709

Verified Resident 2018 - 2021

12/5/2021

I lived here with no heat or ac working in to the second year. I had many people come in and say parts need to be order but the office has conveniently never got around to it. The last person who came in for the heat turned on my thermostat to 60 and felt room temp air come out and said see it works. Then left out. I know it was room temp because I check with him. Maintenance is the biggest issue here but not the only one. The leasing office is slim to never open especially on the weekends. The office now holds all our mail, letters and packages. It has the gym and the reloading machine for the laundry card. So good lucky with getting any of that. We had so many leasing agents and manager that they don't care who they rent to some time. I had a neighbor sit outside my door for 2 hours drunk threatening my life. Called the cops and he was arrested gone for a hour and continued to harrass me for another hour. I filed a autoprotection against him. When I told the leasing office they said they can't do anything. I said that I filed a autprotection and found out he has a warrant for his arrest prior to this. This blonde hair lady told me "Well move out then I'll break your lease right now you can leave". I can't just uproot my family especially when I have not done nothing wrong. This place just runs its self .
    Manager

    1/3/2022

    Advenir at Cherry Creek North
    Dear Resident, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (303) 552-3343 so we can work towards a resolution. Sincerely, Advenir at Cherry Creek North Team.
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 876709

    Verified Resident 2019 - 2021

    2/28/2021

    The up keep of the building and apartments are poor. The management are not on top of the issues the tenant have. The show apartment is not what you gonna get. The apartment you do get is gonna come with a lot of fixable problems that will half --- get fix. If they do come out fo fix your problem at all. They do not care for the buildings and it shows the hours they are in the leasing office. The hours of operation is not the hours they are working. They are open less time then you think. It is a big musical chair game with who is employed and not.
      Manager

      3/23/2021

      Advenir at Cherry Creek North
      We are very sorry to hear about your experience with our maintenance team and invite you to call us to discuss your concerns further. We do care about our residents and aim to address all concerns as they are brought to our attention. We greatly appreciate your feedback. Sincerely, Advenir at Cherry Creek North

      Review 96 out of 251

      Share This Review

      Contact Property

      Advenir at Cherry Creek North

      October 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      31
      Beds

      0

      Baths

      0

      Share This Review