Review History for Verified Resident 963242

Advenir at Cherry Creek North


Updated Review

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Resident 963242

Verified Resident 2021 - 2022

3/20/2022

Cockroaches everywhere in our apartment and pest control only comes in the middle of the work week and in the middle of the work day so there is no way tenants can actually use the service because you have to be home. Office staff is rude and unhelpful, they never answer phone messages or emails,, you have to go in and talk to someone foe them to respond to you, and they never keep office hours which means most days we can't put money on our laundry card, check our mail, or pick up packages. Apartmdnts are dingy and gross with no central lighting in bedrooms or living rooms which leaves the apartment dark all the time unless you have lamps.
    Manager

    3/24/2022

    Advenir at Cherry Creek North
    Hi there, we would like to get some more details about your experience with us. If you are willing to give us another chance, please reach out to us at (303) 552-3343 or [email protected] to speak to our manager directly. Sincerely, Advenir at Cherry Creek North Team.
    1 Previous Review

    Previous Review

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    Resident 963242

    Verified Resident 2021

    10/21/2021

    The people are great, but management is awful. They never respond to you via email or phone and don't keep office hours. They are rude and will not inform residents of what is going on, like not telling us the mailroom was moving and I have never had them contact me back when I needed something.
      Manager

      10/24/2021

      Advenir at Cherry Creek North
      Thank you for taking the time to leave this review. We're glad you've had a good experience with the neighborhood. We are sorry to hear that you're disappointed by the management team, however. We have a goal to provide friendly and helpful communication with our residents. Please reach out to us at (303) 322-2294 or [email protected] so that we may more personally address this. Best wishes, The Advenir at Cherry Creek North Management Team

      Review 90 out of 251

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      Advenir at Cherry Creek North

      October 2024

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