Review History for Verified Resident 1115170

Advenir at Cherry Creek North


Updated Review

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Resident 1115170

Verified Resident 2021 - 2023

8/10/2023

This place is a rat's nest. The plumbing is horrible. I've had to put myself up in a hotel multiple times in the past 2 years. They would not compensate me for that. They gave me a $200 gift card or told me I can just move out if I did not like the place. Multiple water leaks. Black mold roaches mice backed up plumbing. They had to tear up my kitchen floor and the neighbor's kitchen floor maintenance does not clean up. After theirselves. They ruined expensive audio equipment because they did not cover up everything in drywall. Dust got all over this place. Does not care about you. They want their money on time but they do not want to hear about your problems. They only answer they have for them is if you don't like it leave
    Manager

    8/14/2023

    Advenir at Cherry Creek North
    We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (303) 321-2521 to discuss this further.
    1 Previous Review

    Previous Review

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    Resident 1115170

    Verified Resident 2021 - 2023

    2/21/2023

    It sucks. I have roaches. They have to come and spray once a week. I had a water leak that kept on coming back because they would not get a professional to fix it to a point where my cabinets are falling apart. When they pulled down my cabinets there is black mold infested all behind there. I asked him to get it tested. They kept on giving me the run around. They never gave me proof that they went and had a test it or cleaned out by a professional. They put up new drywall without taking the old insulation out. So now there's just contaminated insulation in the wall. There's another leak that's not affecting me but you can hear it. They called me one day and said we had to enter your apartment because there's a leak above you. They did not tell me that they had to pull up the carpet in one of the rooms. They took everything that got wet and threw it in the tub. I was out of town so by the time I got home I had to throw all that stuff away because it was moldy. When maintenance does come and they work on something they leave a mess. They do not care for the price. It is a great apartment but for the treatment by the property manager and by this company has been awful. The only thing they wanted me to do is either shut up and deal with it or they would release me from my lease with no penalties. They didn't offer me compensation. They didn't offer me a damn thing just like it or move out
      Manager

      3/9/2023

      Advenir at Cherry Creek North
      Dear Resident, we're disappointed to hear of the negative experience you had in our community, and we appreciate you bringing this experience to our attention. If you are willing, please contact us at (844) 938-3323 so we can work towards a resolution. We look forward to hearing from you. Thank you, Advenir at Cherry Creek North.

      Review 41 out of 252

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      Advenir at Cherry Creek North

      October 2024

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