I will just list a pros and cons list: pro: -Decent location, kind of close to light rail -Maintenance people seem knowledgeable cons: -lack of support from management staff for their residents - Maintenance team parks their golf cart on the side walk when there is literally a garage and parking way for the golf cart right next to it. Which I guess if you're walking your dogs (which MANY people do) you're supposed to walk on the street and hope you don't get hit by a car so the maintenance guy does not have to be bothered to use the driveway or garage for the golf cart. -quick to blame others when something goes wrong (package went missing, they were quick to blame Amazon) -leaves slick snow on sidewalk for a week after a blizzard(when asked about shoveling, they said it was the "city's responsibility....even though we live in an unincorporated part of Arapahoe county and state statues mandate that property owners or managers remove all snow from publicly accessible sidewalks within 24 hours after snowfall has ended. ) -does not respond to maintenance requests within their "48 hour guarantee". My bathtub nozzle was broken and it took them almost 3 days to respond to my request. -there is NO way to get out of your lease such as transferring. -staff tends to talk over you when you call in with concerns, after stating "we seem to be talking over each other" which means they are uninterested in hearing your concerns and even less interesting in acting on them. -I have only seen security when someone calls them. Where was the security when the car was stolen out of the "secure parking garage"? - Lack of parking-if you get home from work after 5:30, good luck getting a parking spot....you most likely will not find one. If you are lucky enough to find one, it's on the other side of the apartment complex. The solution the leasing office offers you is to buy a parking unit that is also on the other side of the complex. -office is only open 10AM-6PM, when most people are at work, most Apartment offices open a 0800 or 0900, I guess this staff is more leisurely in their hours. -the layouts of the apartments are terrible, the bathroom is far too big. Needless to say, I am paying for "luxury apartment living" for a very very mediocre apartment.
