Review History for anonymous

Heights on Huron


Updated Review

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anonymous

Resident 2013 - 2018

5/15/2018

You don't even get what you pay for. I don't know why people are giving this place an overall 5 when it lacks a lot of work. This new staff is a bit, nicer but still give you attitude once in a while if you catch them on a bad day. Maintenance is great. Apartments are falling apart...
    Manager

    5/25/2018

    Heights on Huron
    Hello, We appreciate you taking the time to share your feedback. Our team strives to provide our residents with the highest living experience possible and works hard to maintain our pristine community. We invite you to contact us directly at (303) 451-5566 or stop by our office in person if there is anything we can do to assist you. We look forward to hearing from you soon.
    1 Previous Review

    Previous Review

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    Resident 191389

    Verified Resident 2013 - 2015

    10/19/2015

    I know this place needs a lot of work.. There is a lack of communication between the staff and their other employees.. Other then that they lack professionalism on both sides. Now I don't know if they are trying to save money or they simply don't care but they came in two weeks later without telling us about the delay nor did they replace our kitchen drawer with right one. They just slapped on a cheap type of wood with no handles. The only thing matching was the paint... I have big problem with the front desk girl in the way she handles issues.. She gives everyone attitude including employees and residence as well. We were there last time trying to renew our contract and she seemed really irritated with us.. We were not yelling nor giving her crap at all.. And another employee came and to tell her something about some rooms and she started yelling at him right in front of us... So i don't why the manager keep letting her handle residence at all or why or how they hired her when she has no people skills at all..
      Manager

      10/19/2015

      Heights on Huron
      Thank you for your important feedback. My name is Brittany, I am the community manager and I would be happy to help with these concerns. I am sorry your experience while you have lived here has not been enjoyable. Regarding the issues with the apartment please contact me at 303-451-5566. We can get these things fixed as soon as possible. I look forward to speaking with you. Thank you. Brittany,

      Review 37 out of 124

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      Heights on Huron

      October 2024

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