I am very sorry to read this feedback. We want our guests to feel welcomed and well taken care of at all times and I will speak to my team about the issues you have brought up here. I would like to ensure that your concerns are properly addressed from this point onward, so please give me a call at your convenience. Thank you, Evelyn Castro - Community Manager - (303) 451-5566

The office is incompetent. Evelyn who is office manager is also incompetent. The maintenance takes forever to repair anything I'm talking about months. I have 2 dogs that are service animals and Evelyn is brought up 3 times that why haven't I been paying monthly for them. It's free for service animals and it's illegal to question someone about their service dogs. I feel like I get harrrased everytime by her.Do better!

THEY HAVE CHANGED OFFICE STAFF AT LEAST THREE TIMES IN THE YEAR I HAVE BEEN HERE. THEY ARE PRETTY LAZY ABOUT GROUNDS KEEPING AND ACTUALLY ONLY HAVE TWO WORKING POOLS. THE OTHER ONE IS A SIS POOL THAT ONLY OPERATES AS A MOSQUITO HAVEN. THERE HEATING AND COOLING SYSTEMS ARE ALLEGEDLY HIGHLY FAUTLY ALTHOUGH I HAVE EVIDENCE THEY USE THE HEATING AND COOLING SYSTEMS TO HARASS RESIDENCE. THESE UNITS AREN&apos;T WORTH HALF THE PRICE THEY ASK FOR. ALTHOUGH THE VEGA APARTMENTS ON 118TH AND WASHINGTON ARE CRAPPY IT LEAST THEY DON&apos;T TRY TO PAINT THEM AS A PRETTY PICTURE. FYI IF WHEN YOU LOOK AT A UNIT IT IS FREEZING COLD, THIS IS BECAUSE IN ORDER TO KEEP YOUR UNIT AT A REASONABLE TEMPERATURE ON A HOT DAY YOU WILL HAVE TO COOL YOUR UNIT DOWN TO BELOW 60 AT NIGHT. OTHERWISE PLAN ON A 80 DEGREE DAY WITH THE A/C ON.

seems like i al have a problem, i have been waiting four months on one issue and can never get a straight answer from the staff. i have asked repeatedly and keep getting the run around and they blame former staff members.

Review History for Verified Resident 1081973

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