We are sorry to see that our team has fallen short. We strive to provide efficient support and dependable maintenance for our residents. I would like to help improve your experience with us. If you will reach out to me, I would be happy to work with you to expedite the resolution of the pest issue. 
Thank you, 
Evelyn Castro - Community Manager - (303) 451-5566

Terrible. Maintenance requests take forever to resolve. Pest situation keeps getting worse and every ticket for it they resolve with just saying put on list for exterminator. The front desk office is a pain to get a hold of for emergency tickets. This may be one of the worst living experiences I have and

THEY HAVE CHANGED OFFICE STAFF AT LEAST THREE TIMES IN THE YEAR I HAVE BEEN HERE. THEY ARE PRETTY LAZY ABOUT GROUNDS KEEPING AND ACTUALLY ONLY HAVE TWO WORKING POOLS. THE OTHER ONE IS A SIS POOL THAT ONLY OPERATES AS A MOSQUITO HAVEN. THERE HEATING AND COOLING SYSTEMS ARE ALLEGEDLY HIGHLY FAUTLY ALTHOUGH I HAVE EVIDENCE THEY USE THE HEATING AND COOLING SYSTEMS TO HARASS RESIDENCE. THESE UNITS AREN&apos;T WORTH HALF THE PRICE THEY ASK FOR. ALTHOUGH THE VEGA APARTMENTS ON 118TH AND WASHINGTON ARE CRAPPY IT LEAST THEY DON&apos;T TRY TO PAINT THEM AS A PRETTY PICTURE. FYI IF WHEN YOU LOOK AT A UNIT IT IS FREEZING COLD, THIS IS BECAUSE IN ORDER TO KEEP YOUR UNIT AT A REASONABLE TEMPERATURE ON A HOT DAY YOU WILL HAVE TO COOL YOUR UNIT DOWN TO BELOW 60 AT NIGHT. OTHERWISE PLAN ON A 80 DEGREE DAY WITH THE A/C ON.

seems like i al have a problem, i have been waiting four months on one issue and can never get a straight answer from the staff. i have asked repeatedly and keep getting the run around and they blame former staff members.

Review History for Verified Resident 1111602

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