1500 Mass Apartments

anonymous

Resident • 2021 - 2024

Do not move in. Major cockroach problem.

anonymous

Resident • 2023

Concierge is mean

Kimberly, that fat front desk lady is rude, mean, and yells at the residents. The amount of unfriendliness that she displays is really offputting. Moreover, she is never on top of scanning in the packages. If you are ordering something fresh that needs to be put into the fridge or freezer immediately, she will not let you retrieve it from the package room until she has scanned them in. But instead of doing that, she sits at the front desk doing nothing until a few hours later when you see her in the package room literally tossing boxes to the ground because so many have piled up.

anonymous

Resident • 2021 - 2023

No one can leave without paying less than 150

We purchased the Easy Clean option or whatever ($100+), but still cleaned everything before we moved out. Still, we were charged $150+ without any explanations (and I was told nothing to worry about during the pre-move out inspection). Most staff members were usually nice and maintenance team was wonderful, but this moving out deduction on my deposit really ruined all the good impression. Also, the laundry room broken down several times, and there will be strange people hanging around, not a very nice community.

Olha_u

Resident • 2007 - 2022

Building is infested with Roaches. They are everywhere - in your kitchen, in your bathroom, in common corridors, elevators and trash rooms. Building management keeps spraying things (dealing with symptoms), but they do absolutely nothing to address the root cause. Some apartment walls are old (building is 60+ years old) with holes and cracks that let roaches through into your apartment - and maintenance refuses to fix/re-caulk the walls to stop roaches coming. They would rather save few extra dollars. Do not rent this place, it is a dump with unprofessional management.

anonymous

Resident • 2019 - 2021

BEWARE! Move out process is a NIGHTMARE. They will charge you unnecessary fees and refuse to work with you even in the middle of a pandemic when people are struggling. My friends building which is owned under the same Equity Apartments Management, worked with them on moving out fees, charged $50 for a cleaning fee in a two bedroom apartment (mine was $125 for a studio), and all around did what the could to ensure her move out went smooth. My experience has been the complete opposite. Laundry room is always down, and the heat and AC is not able to be controlled by a thermostat so it is always hot. Front desk staff is very kind but the management is horrible and only after your money.

Álvaro_F

Resident • 2019 - 2020

Comfortable, convenient, great neighborhood. I have really enjoyed living at 1500 Massachusetts. I lived on the 6th floor Mass side and I had beautiful views of the 16th Street and Scott circle. The concierges were all really nice and helpful.

anonymous

Resident • 2019 - 2020

The worst building I've ever lived in. Concierges are lazy and rude! My packages have been lost and misplaced on multiple occasions, and concierges bluntly refuse to look for packages. I was only able to get my packages after filing a complaint with the main office. The building manager, ---------, is disrespectful as well. My laundry was stolen from the laundry room, and the building manager refused to cooperate and said all cameras are for show. Also, the building is full of roaches.

anonymous

Resident • 2017 - 2020

Predatory leasing practices and poor services In DC lease agreements go to month-to-month after a year, but Equity uses a loophole with rent concessions to effectively forcing tenants to sign one year leases or raise their rent by massive amounts even in rent-controlled buildings. They also run their properties like you may expect from a massive corporation. Staff turnover in the leasing office is high, maintenance requests are "filled" but rarely fixed. A/C does not work even close to well enough to meet DC code (78 degrees or 15 less than outside). My apartment got up to 90 degrees when outside temperature was 97 and I was told there was nothing they could do. Providing a portable A/C unit until temperatures drop would have been acceptable. I will never rent with Equity again and will recommend everyone I know to stay away.

anonymous

Resident • 2018

Apart from one or two nice staff members such as Messiah, others tend to be stingy and are not friendly or as responsive after you sign the lease. The building is infested with cockroaches and the apartment says they have a contracted pest control company but they do little to get to the bottom of the problem (all they do is place some baits and say they will be back next week). I really hope they improve their services soon and stop relying on their "prime location" to back up all of their problems.

anonymous

prospective • Visited 2015

I went there to enquire for some ads I saw on craiglist - the leasing agent (-----------) was very rude, and extremely unpleasant. He would not give me the information that was posted on the add, rather he would give me totally different prices and provide some mumbo jumbo explanation. Really a waste of time it felt like a bad scam. Get rid of this guy jeez!!

arshan77

Resident • 2014

I happened to get notification of two reviews posted today on this website. Both reviewers mentioned intolerable heat which I completely agree. Also both reviewers mentioned about mice. I had this problem last year and I made an educational video about how to handle this issue in a safe manner. I asked the management (including regional supervisors) to distribute to the tenants. Unfortunately they refused. One of the regional supervisors (whose email I still have which was sent to me on 10/12/13) mentioned that my educational material that I put together is "irrelevant and a nuisance" to the residents. They told me that it's against building policy to distribute notices or flyers (commercial or otherwise). Anyways, for those tenants who have mice issue, you can watch this youtube video. The address is: https://www.youtube.com/watch?v=pcWCFTVwdR4 (you can copy and paste it in your browser). If you have any questions, feel free to contact me.

anonymous

Resident • 2012 - 2014

Do not rent here! The fire alarm goes off constantly and management refuses to switch the AC on! The heat is constantly blowing into your apartment and there is absolutely nothing you can do about it. Roaches and mice everywhere just like the other reviewers have written.

boiling1500

Resident • 2014

Stay away!!! Don't be fooled by the facade changes to this building. Management is still incompetent and some of the most important aspects for comfortable, healthy living are completely lacking. The central A/C is the worst! Management refuses to switch to A/C until the latest date legally possible (even when it is literally 90 degrees!), you can smell everything your neighbor cooks and there are mice and roaches everywhere... not to mention the passive aggressiveness and incompetence of some of the concierges. Just don't. The high rent is not worth it.

anonymous

Resident • 2013 - 2014

Lived here a year and it has improved so much! So much energy coming out of the lobby entrance.

anonymous

Resident • 2013

I have lived here since 9/2010 and lived the transition of the Building since Equity Residential purchased and started the renovations of the apartment homes and Common Areas. The transformation of a 60 year old building has been wonderful. New Business Center/Clubroom/Fitness Center all 24/7 have been wonderful additions. New mini blinds and noise cancelling and energy efficient windows enhance year round comfort in the Apartments. Equity Residential has focused on quality maintenance of the Building and the results are evident. Much easier for Residents to submit Service Requests on line or stop by the Office or the Concierge Desk to have any challenges addressed. Wonderful location that is easily accessible to anything one wants to do.

anonymous

Resident • 2013

Worst place I ever lived. Worst customer service, terrible delivery sign up. My 2 day delivery FedEx didn't arrive till 4 days after because of wrong sign up at concierge. No apologies made, I emailed the building manager, no responses and nothing was done. I want to give staff a 0 rating, but was not available.

Coky

Resident • 2013

The building is terrible I moved out this April. My poor friend has couple months till the lease is up when we visited the place the past weekend. To name a few problems. 1. Unprofessional and rude concierge. 2. Mice and cockroaches. Coky place

anonymous

Resident • 2013

I was - frankly - stunned at the package notification feature at 1500 Mass. There are couple packages - FedEx or UPS - arrived these weeks but never got email notification.