Review History for [email protected]

This was the worst apartment complex I ever lived at. I had so many issues with the apartment from the moment I was handed the keys to my apartment from the previous resident and the office did nothing about them. When I received my apartment, the master's bedroom bathroom has brown build-up on the toilet from which I complained about multiple times and even though the leasing manager acknowledge the problem, nothing was ever done about it. Furthermore, I had repetitive issues like leakages from my upstairs neighbors in multiple areas of the apartments such as the kitchen and the bathroom. They came to "fix" the leakages more than 7 times yet the leakages persisted aggravating the problem. When emergencies happened during the weekends such as my washing machine or dishwasher clogging and flooding my apartment, they refused to send someone in. Contacting people in the leasing office is close to impossible. The will tell you that "Im all alone" in the office when in reality they are ignoring your calls so I would purposely call repeatedly for 20 minutes and then walk to the leasing office to see the leasing assistant ignore my calls. Finally, this place is built with dirt-cheap materials that when a tropical storm hit Gainesville, my room started to flood and drown in water. I called the leasing office and they said that the best they could do for me was to tell me to use my clean white towels to try to prevent my bed from getting destroyed with the dirty brown water that was coming in. After this event, I called the leasing office on a daily basis to try to get them to come to my apartment to replace the blinds since they got brown and gross and replace the carpet and instead they decided to do nothing for an entire month and wait until the end of my lease and charge me $500 to replace the carpet. They were "nice enough to pro-rate it for 5 years!" Which is ridiculous because no carpet is worth $500, specially not the cheap one they had in this apartment complex. STAY AWAY from this place and specially CRYSTAL COLLINS (Property Manager).