Thank you for your review. We are glad you have been impressed by our hardworking team. However, we want all aspects of your living experience to be worthy of five stars. Please know, our valet policies are designed with our residents' convenience in mind, and we genuinely regret if you are disappointed. As this community's new management team, we are diligently listening to all resident feedback. When you have a moment, please contact us at
[email protected] so we may discuss your concerns in-depth.