Review History for anonymous

Uptown Village


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anonymous

Resident 2020

9/29/2020

Pro's & Con's for living Here *We signed on with the previous management.All the apartments had uniform valet trash can with lids outside their doors. We would put out trash in the bin and the Valet would pick it up. this charges is 25 dollars monthly. This idea made taking out the trash easy and accommodated everyone living here. It really helped those that worked long 12 to 14 hour shifts like health care workers and many essential workers. Also for the elderly and if someone was Disable this gave the the ability to just put the trash bag in the can outside their door in the bin. * Now new management has taken over, They are THREATENING us with a FINE, if we leave the apartment complex valet trash outside our doors. We are now forced to remove the valet trash can every day.We can only put it outside between 6PM and 8pm .There is nothing about a FINE for leaving THEIR trash can outside and the HOUR RESTRICTIONS in the LEASE! Also ,if you not able now put the trash can outside at the time demanded ,you are still charged 25 dollars a month and you take out your own trash. This was brought to the office attention that many of us are not able to put it outside or bring it in at the time due to work hours since we are still at work. The office does not really care they are still charging us . It so disappointing. -BY THE WAY no one has had trouble with bugs or rodents because of the trash can being outside their door ,because the can has a lid. we follow the valet list rules to prevent all of that. -WE are NOT recommending here to any family, friends or coworkers -has a ok gym - give it a 3 out of 5 - the pool area I give it a 0.5 out of 5 - they can do better -not a gated community anyone can drive in and out at anytime- -walls for the apartment is VERY THIN- you can hear your neighbor upstairs-downstairs and next door -VERY small closets- the closets door are cheap and give trouble closing sometimes -the screen door for the porch is very cheap and gives a lot of trouble to open and close -Inside the apartment is small and cozy - not really any room for storage- you need to purchase a garage separately if you would like that -kitchen area is small and cozy- for kitchen items and supplies not much room - - over the built in computer desk area is a sprinkler not a light above- you will need to purchase a lamp - several outlets in the apartment rooms do not work - only a few apartments have fire extinguisher inside .The rest of you will need to go outside your door and down the hall to get one - all apartments have carpet in the bedroom and closet- - it would be nice for them to implement on the first floor vinyl flooring only to the entire apartment- This is Florida it doesn't snow here - not all the bedrooms have ceiling fans- so if it gets hot.. oh well -if your neighbor upstair uses the bathroom you can smell it when they flush -New management has taken over and few months ago- they are easier to get ahold of -Maintenance does a great job on quickly fixing things - The Lawn workers do a great job- The Valet trash workers do a good job -shaded walking area for pets- -
    Manager

    11/4/2020

    Uptown Village
    Thank you for your review. We are glad you have been impressed by our hardworking team. However, we want all aspects of your living experience to be worthy of five stars. Please know, our valet policies are designed with our residents' convenience in mind, and we genuinely regret if you are disappointed. As this community's new management team, we are diligently listening to all resident feedback. When you have a moment, please contact us at [email protected] so we may discuss your concerns in-depth.

    Review 60 out of 226

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    Uptown Village

    October 2024

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