Review History for Verified Resident 841755

Uptown Village


Updated Review

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Resident 841755

Verified Resident 2020 - 2021

5/4/2021

Great community and staff. The assistant manager was ever so helpful in working with us via phone prior to our move from Maine. Once here we found the apartment clean and modern just as the virtual tour. We're pretty happy here. Maintenance is on top of keeping the community in good repair and always a prompt resolution.
Manager

5/6/2021

Uptown Village
Your recognition of our team's hard work and attention to detail is appreciated, and we're glad that our assistant manager helped make your relocation easier. If there's any way we can improve our service for you, please let us know.
3 Previous Reviews

Previous Review

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Resident 841755

Verified Resident 2020 - 2021

4/14/2021

We have had a positive experience coming from Maine and living in a single home for the last 30+ years. The couple of complaints that were made to management were addressed quickly and satisfactorily.
    Manager

    4/16/2021

    Uptown Village
    It's wonderful to know our community has met your expectations and that our team has been responsive to your needs. If there's anything we can do to improve your experience, please let us know.

    Previous Review

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    Resident 841755

    Verified Resident 2020 - 2021

    2/3/2021

    My husband and I are retired. We haven't lived in an apartment since 1980. This place has been great! For the most part the neighbors are quiet, the amenities are good. I just have 2 gripes. First, valet trash should not be mandatory. The trash bin is less than 150 ft from our apt. We can take it out ourselves. $25 a month could be better spent in our budget. Second, I've never had to pay a fee to electronically pay my bills every month. This apt should be no different. We have no choice in the matter. Before Dec we could at least drop off a check. No more.
      Manager

      2/4/2021

      Uptown Village
      It's wonderful to hear that you and your husband feel at home with us and that our amenities appeal to you. We regret to learn of your concerns related to our valet trash service and electronic rent payments. Please contact us directly at [email protected] so that we can discuss this with you in greater detail. Thank you.

      Previous Review

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      Resident 841755

      Verified Resident 2020

      11/9/2020

      Folks have been very helpful and friendly. I am not happy paying a fee for trash pickup when the dumpster is just steps away. I love the layout of the apartment, just wish it had a little more kitchen cupboard and drawer space. The counter could have been extended another 6- 12 inches.
        Manager

        11/11/2020

        Uptown Village
        Thank you very much for your thoughtful review. We are happy to know you're so pleased with our team's service and your home's layout, and we're here to listen to any concerns you may have. Please don't hesitate to reach out anytime we may assist you.

        Review 39 out of 226

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        Uptown Village

        October 2024

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