The first apartment I was placed in did not meet expectations of what was shown from the model or a sample apartment. After sharing my concerns with the manager and a team member, with problems in the one apartment including a crack in the roof, a hole in the floor, scratched stainless steel appliances, and closet door tracks being bent where they wouldn't close properly, they happily showed me apartments that were available to be moved in that day, since I started work in a couple of days and had furniture being delivered in a matter of hours. I am very happy with my new apartment since it does meet the standards of what was advertised. Management will always answer your questions and go above and beyond to help you and make you happy.