Review History for New2Jax

We apologize if you have experienced a situation with a member of our team that you felt was handled in an unsatisfactory manner. We strive to provide good customer service and be sensitive to our residents when handling situations such as lease enforcement issues, or addressing resident concerns. We would like to know about this experience so that we address this behavior immediately. If you would like to email [email protected] our ears are open! It is our goal to provide a quality lifestyle at North Beach on Kernan and take resident concerns regarding noise, parties, etc. very seriously. There are two courtesy officers on site who respond to after-hour noise complaints and follow up with the management team to ensure they are handled in a timely and direct manner, we will always address and rectify these types of situations as they are brought to our attention. All residents are required to meet the same qualification criteria at move in however, often times differing lifestyle or ideas of living may not be the same as another resident which can cause an unfortunate situation. We try hard to provide the best service and apologize that your experience did not meet your expectations or ours.