Album Monterey Pointe
#621 #1 #90

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Album Monterey Pointe

3265 Greenwald Way N, Kissimmee, FL 34741
(161 Reviews)
$1,754 - $2,021/mo

Move-In Specials

ONE MONTH FREE! Apply Today!

Reviews

4.5 rating

161 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1285819

Verified Resident 2022 - 2024

10/9/2024

We need new grass in certain areas around the building especially in the back and by the garden area. They look poorly attended. Cesar and Jeremy our maintenance guys are excellent. I like my community and the staff.

    Review Author Icon

    Resident 1285544

    Verified Resident 2024

    10/8/2024

    Excellent place to live and very well managed. The staff are superb. Nilda and Kelvin were great. Definitely would recommend this community to friends. Friendly staff and very helpful with any issued that you may have.

      Updated Review

      Review Author Icon

      Resident 1266826

      Verified Resident 2018 - 2024

      9/25/2024

      It’s a wonderful place to live and have fun. The staff is nice and knowledgeable.There’s shopping center near by call the Loop.There’s also a shopping plaza, where you can do your personal business and grocery shopping.

        Manager

        9/26/2024

        Album Monterey Pointe
        We are so overjoyed to hear that Album Monterey Pointe is a wonderful place to live! We take pride in providing the best experience here and glad we have provided that to you. Our staff makes sure we are knowledgeable to make sure we can help assist in the best way. We hope you have a wonderful day!
        Review Author Icon

        Resident 1278402

        Verified Resident 2024

        9/9/2024

        I am impressed I've lived in other communities and this one is by far the best. There are many activities to do all the time. I would highly recommend anyone to this community I would also like to work for this community

          Manager

          9/12/2024

          Album Monterey Pointe
          So good to hear from you! Thanks for letting us know as this brings us so much joy! At Album Monterey Pointe, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Album Monterey Pointe.
          Review Author Icon

          Resident 1269997

          Verified Resident 2022 - 2024

          8/5/2024

          We have a out standing mantanance staff The office staff go out of the way to treat everyone as family. This is the best office staff we have had here. Please do not move them. Kelvin stood out side with when my lyft driver couldnt fine our building and helped him and directed him to our building. He went above the definition of a manager..

            Manager

            8/6/2024

            Album Monterey Pointe
            Hi Verified Resident 1269997 - Thank you for taking the time to write this review and provide such kind words about our office staff and manager. Our goal is to provide outstanding customer service and help serve. We appreciate you taking the time sharing your experience and hope you have a fantastic day!
            Review Author Icon

            Resident 1268827

            Verified Resident 2023 - 2024

            8/5/2024

            We feel comfortable and safe. The community is friendly and helpful. There are enjoyable as well as healthy activities available for the residents. Many fun and interesting craft classes for creative expression. The present management offers monthly meetings for updates on information about the kinds of maintenance projects to be anticipated and gives residents an idea how and what will effect the routine.

              Manager

              8/6/2024

              Album Monterey Pointe
              We are so happy to hear your outstanding experience here at Album Monterey Pointe and glad to hear your enjoyment. We strive to provide the best experiences here with events and happy you are able to attend them. Thank you again for taking the time to share your experience here!

              Updated Review

              Review Author Icon

              Resident 744018

              Verified Resident 2019 - 2023

              8/4/2024

              I lived here in Album Monterey Pointe from September, 2019 until September, 2023. After spending time with my family in Brazil I returned here where I was very happy. That's my feeling about living in Album Monterey Pointe.

                Manager

                8/6/2024

                Album Monterey Pointe
                Verified Resident 744018, your review about Album Monterey Pointe made our day! Thanks so much for taking the time to write this and we are so happy that you contunie to call Album Monterey Pointe your home!

                Updated Review

                Review Author Icon

                Resident 957461

                Verified Resident 2020 - 2024

                8/4/2024

                Reasons have been stated previously so do not care to repeat my displeasure again. Just as 201 characters are required the requirements are sometimes the issue. Community is no longer for me as I do not fit the profile.

                  Manager

                  8/6/2024

                  Album Monterey Pointe
                  Hello, Thank you for taking to the time to provide your feedback. Please give us a call or visit the office. Please let us know if there's anything else we can do for you. We're more than happy to help! -Property Manager
                  Review Author Icon

                  Resident 1267418

                  Verified Resident 2021 - 2024

                  8/4/2024

                  I spend my help keeping this place well cleaned inside and out. I love here this is my home and I tell others to think the same way and we can have lovely place we all can keep it at a very high standard.

                    Manager

                    8/6/2024

                    Album Monterey Pointe
                    Hi Verified Resident 1267418! Thanks so much for letting us know about your experience with Album Monterey Pointe. We are so happy that you call Album Monterey Pointe your home and hope you continue to.
                    Review Author Icon

                    Resident 1267249

                    Verified Resident 2023 - 2024

                    8/4/2024

                    Everyone from the staff to residents are kind. Beautiful community in a beautiful area. Community hall and outside areas are always kept clean. Any issues are always taken care of. Manager is kind and always happy and willing to help to resolve any and all issues.

                      Manager

                      8/6/2024

                      Album Monterey Pointe
                      We're honored by your review! Feedback like this helps us stay motivated to give you the best possible experience - every single time. Thank you again for taking the time to write this review and we will share this review with the team!
                      Review Author Icon

                      Resident 1266659

                      Verified Resident 2023 - 2024

                      8/4/2024

                      Everyone was very helpful and efficient in getting my air working as soon as they could. I want to thank everyone from management to Jermey our maintance who came in on his day off to get my air working.

                        Manager

                        8/6/2024

                        Album Monterey Pointe
                        Verified Resident 1266659 - your satisfaction is our top priority. Your very welcome and thank you for kind comments about our staff and maintenance team! We will share your kind words with the staff. Have a wonderful day!

                        Updated Review

                        Review Author Icon

                        Resident 1094304

                        Verified Resident 2021 - 2024

                        8/3/2024

                        I’ve been living here for three years now and I have seen a lot of improvements with different management each time new management come on board there’s more and different improvements to the community. I like my apartment comfortable. The neighborhood is beautiful. There’s plenty of activities going on during the week overall, I’m satisfied with my stay here.

                          Manager

                          8/6/2024

                          Album Monterey Pointe
                          Verified Resident 1094304 - 100% satisfaction is our goal! Great to see Album Monterey Pointe gave you such a great experience. We strive to provide the best customer service and value everyones feedback. Thanks again for taking the time to write this review. Have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 1138978

                          Verified Resident 2023 - 2024

                          8/3/2024

                          People are great and the apartments are close to most everything. The management has improved significantly since we have been residents. The maintenance team is exceptional. Most of the residents are friendly, considerate, and helpful.

                            Manager

                            8/6/2024

                            Album Monterey Pointe
                            Hi Verified Resident 1138978! Thanks so much for letting us know about your experience with Album Monterey Pointe. We strive to provide the best customer service. Thank you again for recognizing our team's hard work as this pushes us to go above and beyond. We are glad that you chose Album Monterey Pointe as your home. Have a wonderful day!

                            Updated Review

                            Review Author Icon

                            Resident 1061705

                            Verified Resident 2022 - 2024

                            5/5/2024

                            We are very please with the managerment staff with they do to keep us clean and happy at our resident. the calendar is always full with fun/lively activites and food. They try to keep the grounds looking beautiful.

                              Manager

                              5/7/2024

                              Album Monterey Pointe
                              Verified Resident 1061705 - 100% satisfaction is our goal! Great to see Album Monterey Pointe managment has given you such a great experience. We are thrilled to hear you love our daily/weekly activities. Thank you again for such kind comments and we will be sure to pass them along to the team!
                              Review Author Icon

                              Resident 1248316

                              Verified Resident 2024

                              5/2/2024

                              Very nice place to live. I have lived in other apartments and never seen a better organized staff than here at Album Monterey Pointe. And the tenets here are warm and friendly. We a movie theater a exercise room and pool. It's fantastic. Love it here.

                                Manager

                                5/3/2024

                                Album Monterey Pointe
                                We are so thirlled to hear you enjoyment living here at Album Monterey Pointe! Our team makes it their mission to deliver an excellent experience. We're so glad we delivered during your visit. Thank you again as we value your feedback!
                                Review Author Icon

                                Resident 1247924

                                Verified Resident 2024

                                4/30/2024

                                Although I signed a April 3 rd lease I did not move in until the 24th No strong opinion of the complex at this time. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                                  Manager

                                  5/3/2024

                                  Album Monterey Pointe
                                  Thank you so much for taking the time to write this review. We are thirlled to see such an high rating of your experience here at Album Monterey Pointe! We thank you again and have a great day!
                                  Review Author Icon

                                  Resident 1223807

                                  Verified Resident 2021 - 2024

                                  2/6/2024

                                  La comunidad es muy agradable,limpia y su administración muy responsable con las tareas de mantenimiento,las personas encargadas de mantenimiento son muy profesionales haciendo el trabajo encomendado,las personas de la oficina siempre atentas para ayudar en lo que el residente necesite,ademas todos en la comunidad tenemos la fortuna de tener muchas actividades para hacer cada dia,gracias Album Monterey por hacernos la vida mucho más agradable.

                                    Manager

                                    2/7/2024

                                    Album Monterey Pointe
                                    Agradecemos que dejes esta reseña y nos cuentes tu experiencia aquí. ¡Esto nos calienta el corazón al escuchar esto! Le agradecemos por dejar comentarios. ¡Ven a la oficina si tienes alguna pregunta!
                                    Review Author Icon

                                    Resident 1223026

                                    Verified Resident 2022 - 2024

                                    2/4/2024

                                    The staff & tenants are nice and friendly, make us like family . We enjoy the community activities, celebrations and get togethers. We love the amenities in the building and the neighborhood, plenty of shops and restaurant's (many things to do in the area)

                                      Manager

                                      2/6/2024

                                      Album Monterey Pointe
                                      Hi Verified Resident 1223026! Thanks so much for letting us know about your experience with Album Monterey Pointe. We apprecaite you taking the time to write this. Please dont hesitate to reach out if you need anything!
                                      Review Author Icon

                                      Resident 1216139

                                      Verified Resident 2022 - 2023

                                      1/11/2024

                                      I like this apartment complex for the most part. Not happy that no one ever answers the phone. The hand sanitizer stations are always empty. Some pet owners don't clean up after their pet. The carpet in the hallways are not very clean.

                                        Manager

                                        1/12/2024

                                        Album Monterey Pointe
                                        Hey Verified Resident 1216139 - Thank you for your rating! We are always here at the office and encourge to utilize our texts and ring camera as we may be helping with a resident events. Please come by the office or send us an email of your concerns anytime so we can address them. Thanks again and happy new year!

                                        Updated Review

                                        Review Author Icon

                                        Resident 888745

                                        Verified Resident 2016 - 2023

                                        12/23/2023

                                        My biggest problem I’ve had here since I’ve lived here is that gate times and I don’t feel secure because the gate is left open and anyone can come in the back and park and that is security problem for me safety issue for me. my wishes that grace I will finally replace that cheap gate it’s just not my feeling but all the feeling of the community is time finally I hope 2024 brings out about thank you

                                          Manager

                                          12/24/2023

                                          Album Monterey Pointe
                                          Thank you for your feedback and rating. Our gate is repaired and in working order. If you have any further questions, please give us a call. We're always happy to help!

                                          Updated Review

                                          Review Author Icon

                                          Resident 559929

                                          Verified Resident 2017 - 2023

                                          12/7/2023

                                          People are friendly, some have moved away or they are deceased. We have had a few security issues, such as, gate malfunctions due to weather, etc. The elevator goes out a few times. I have met some wonderful people, we are retired , most of us and enjoy life.

                                            Manager

                                            12/8/2023

                                            Album Monterey Pointe
                                            Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                            Review Author Icon

                                            Resident 1204632

                                            Verified Resident 2017 - 2023

                                            12/4/2023

                                            Living here is great because the security, location, the overall appearance of the community. But every year the rent is higher....the last year my rent rise almost $400 more than the previous year. For that reason I'm planning to move on 2024.. I think is not fare, specially for someone who has lived here for so long. I was paying $1,745.00 on 2022 and in 2023 my rent is $2,000.00

                                              Manager

                                              12/4/2023

                                              Album Monterey Pointe
                                              Hi Verified Resident 1204632, thank you so much for your positive comments about Album Monterey Pointe! We sadden to hear that you are possibly looking to move and would hope that you reach out to us via emai,phone or in person.
                                              Review Author Icon

                                              Resident 1200954

                                              Verified Resident 2021 - 2023

                                              11/20/2023

                                              We really like living here. No intentions of moving. The location is fantastic. Our apartment is just what we needed. Enough space to enjoy our retirement. Everything we need in terms of medical, grocery, and car repairs is very close. We hardly put any miles on our car. A good example of how close things are -- we have multiple Publix stores, Walmart stores, Dollar Tree stores, Aldi stores within a 7 mile radius. Most are less than a mile away. We also have Advent Urgent Care at the end of our parking lot. Very handy and very good service. You can walk to many doctors and dentists here as well. This property just got a new manager. Kelvin is very helpful and approachable. He listens to what you are saying and offers suggestions as well as taking into consideration any suggestions you may have. He's just what we needed here..

                                                Manager

                                                11/21/2023

                                                Album Monterey Pointe
                                                Hi Verified Resident 1200954, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Album Monterey Pointe!
                                                Review Author Icon

                                                Resident 1184534

                                                Verified Resident 2022 - 2023

                                                9/27/2023

                                                I believe gates need upgrade; back green areas are full of anthills. If community’s fee increased from $10 to $25 then we should have more variety in happy hours. I do enjoy security maintenance and amenities

                                                  Manager

                                                  10/3/2023

                                                  Album Monterey Pointe
                                                  Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
                                                  Review Author Icon

                                                  Resident 1181587

                                                  Verified Resident 2021 - 2023

                                                  9/18/2023

                                                  I just would like a little info on my Maintenance request - that's all. The 4th floor tenant is Super loud every single day of the week and it has been going on since the person moved in 2 years ago! The person wakes me up at least 5 mornings out of every week! Crashing and banging every morning in the bathroom - turning the ceiling fan on and off - opening and closing vanity drawers - they walk so hard on the floor above that our light fixture near the wash room vibrates and rattles! They have absolutely NO regard for fellow Tenants in this Complex!

                                                    Manager

                                                    10/3/2023

                                                    Album Monterey Pointe
                                                    We are disappointed to hear that you did not have a more positive experience with us at Album Monterey Pointe. When you have an opportunity, please reach out to us at (407) 343-1914 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 bedroom/1 bath 1

                                                    1 Bed, 1 Bath | 754 sq. ft.

                                                    $1,754 - $1,804

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 bedroom/1 bath Study

                                                    1 Bed, 1 Bath | 927 sq. ft.

                                                    $1,959

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    1 bedroom/1 bath 2

                                                    1 Bed, 1 Bath | 766 sq. ft.

                                                    See Floor Plan Details

                                                    1 bedroom with a den

                                                    1 Bed, 1 Bath | 1,004 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 bedroom/2 bath 2

                                                    2 Beds, 2 Baths | 1,021 sq. ft.

                                                    $1,961 - $2,021

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 bedroom/2 bath 1

                                                    2 Beds, 2 Baths | 996 sq. ft.

                                                    $1,937 - $2,017

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 bedroom/1 bath

                                                    2 Beds, 1 Bath | 940 sq. ft.

                                                    $1,879

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.9

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    23

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.30%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.57 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioner
                                                    • Balcony
                                                    • Billiards Room
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Concierge
                                                    • Craft Room
                                                    • DishWasher
                                                    • Gated Access
                                                    • Golf Course
                                                    • Granite Countertops
                                                    • Hardwood Flooring
                                                    • High End Appliances
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • Patio
                                                    • Pavilion with BBQ and Fireplace
                                                    • Paw Spa
                                                    • Pets Allowed
                                                    • Pool
                                                    • Porcelain Tile Tub Enclosure
                                                    • Recreation Room
                                                    • Refrigerator
                                                    • Resident Lounge
                                                    • Self Cleaning Oven
                                                    • Storage Space
                                                    • TV Lounge
                                                    • Vinyl Flooring
                                                    • Yoga Studio
                                                    • Zen Garden
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                                                    Leasing

                                                    Schedule your in-person or virtual tour today! Walk-ins are also welcome!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3471

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Album Monterey Pointe Rated?
                                                    Based on 161 number of votes by renters, Album Monterey Pointe is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Album Monterey Pointe?
                                                    Album Monterey Pointe is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Album Monterey Pointe is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Album Monterey Pointe?
                                                    Album Monterey Pointe is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Album Monterey Pointe?
                                                    Album Monterey Pointe is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Album Monterey Pointe is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Album Monterey Pointe?
                                                    Album Monterey Pointe is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.3043% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.57 days to their community reviews in the past year.
                                                    Who manages Album Monterey Pointe?
                                                    Greystar
                                                    What is the pet policy at Album Monterey Pointe?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    ONE MONTH FREE! Apply Today!

                                                    Contact Property

                                                    October 2024

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                                                    Beds

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                                                    Baths

                                                    0

                                                    Album Monterey Pointe is a 754 - 1,021 sq. ft. apartment in Kissimmee in zip code 34741. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,754 - $2,021. Nearby cities include Poinciana, Celebration, Lake Buena Vista, Saint Cloud, Champions Gate, Davenport, Windermere, Edgewood, Haines City, Maitland, Orlando, Winter Garden, and Dundee.

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