Review History for Verified Resident 833779

Advenir at Walden lake


Updated Review

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Resident 833779

Verified Resident ā€¢ 2021 - 2022

9/11/2022

As a 3 year resident of Advenir at Walden,I have seen many changes ? ? some good, some bad. When I first moved here, Advenir was it clean and quiet community. It is still quiet; however, large piles of trash are allowed to accumulate. People park in areas that are designated for driving. There is a huge turnover in office personnel; however, the present group is very pleasant and efficient. The landscaping in the area is very neat and maintenance works hard to keep it that way. Advenir is a pleasant place to live but more effort is needed in maintaining the apartments on the inside.
    Manager

    10/24/2022

    Advenir at Walden lake
    Hello, thank you for taking the time to share your experience. We'd love to address your concerns directly. Please reach out to our manager at [email protected]. Sincerely, Advenir at Walden lake Team.
    5 Previous Reviews

    Previous Review

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    Resident 833779

    Verified Resident ā€¢ 2018 - 2022

    7/18/2022

    Advenir at Walden Pond is a pleasant place in which to live. The staff is polite but slow in responding to the needs of the tenants. The property itself could be maintained a little better because garbage piles up often. The valet trash situation is completely unnecessary. Tenants are able to empty their own trash; however, it would be of a help if there were parking spaces assigned to the units. Management seems more concerned about frivolous little details like valet trash instead of providing for the actual needs of the residents. Tenants also have out of town guests who occupy the parking spaces that are closest to the apartments. It makes it difficult for tenants who have handicap issues to get back-and-forth to their automobiles. Handicap spaces are few and far between. There are many improvements that I needed here but considering the location and the size of the units, it is still an ok place to live
      Manager

      7/27/2022

      Advenir at Walden lake
      Thank you so much for the review! We are so sorry to hear about the negative experience that you are having with our parking. Please reach out to at (305) 651-4039 or email us at [email protected] so we can help you get this issue resolved. Best regards, Advenir at Walden Lake Management Team

      Previous Review

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      Resident 833779

      Verified Resident ā€¢ 2020 - 2021

      12/16/2021

      I love living here. However, management needs to improve their response time. If repairs cannot be made within a couple of days, it will be professional and courteous of management to contact the resident and inform him/her of an approximate date as to when he/she should expect a visit from the maintenance team.
        Manager

        12/28/2021

        Advenir at Walden lake
        Dear Resident, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (786) 369-4900 so we can work towards a resolution. Sincerely, Advenir at Walden lake Team.

        Previous Review

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        Resident 833779

        Verified Resident ā€¢ 2020 - 2021

        5/10/2021

        I am very pleased with this apartment area. For the most part, it is a quiet complex. Anytime I have a problem, it is addressed quickly. There are some cosmetic problems that should be taken care of. However, my overall experience as a resident here has been very positive.
          Manager

          7/1/2021

          Advenir at Walden lake
          Thank you for your review. We are so pleased to hear you have been enjoying your experience living with us. We do our best to provide a welcoming community feel for all our residents. We would be happy to discuss the cosmetic problems further. We appreciate the feedback Best regards, The Advenir at Walden Lake Management Team

          Previous Review

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          Resident 833779

          Verified Resident ā€¢ 2019 - 2021

          3/15/2021

          My experience as a resident of Advenir has been a very positive one. For the most part it is a quiet complex. The staff is polite and very competent. If the maintenance team is required, they are always very polite and considerate of my personal needs. The property is cat in a neat manner and the trees and shrubbery are manicured on a regular basis.
            Manager

            7/1/2021

            Advenir at Walden lake
            Thank you for your review. We are pleased to hear about your positive experience living with us. We do our best to create an inviting community with helpful staff members and great ground conditions. We appreciate the feedback. Best regards, The Advenir at Walden Lake Management Team

            Previous Review

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            Resident 833779

            Verified Resident ā€¢ 2020

            10/18/2020

            Walden is a very quiet community. The appearance is attractive and the grounds are well kept. The maintenance team is very polite and is always willing to help with problems. The office staff is also also very polite; however, the staff could be more accessible. Their hours start a little late in the morning and the person in the managerial position is sometimes hard to reach. There is Also a concern with the gate being open or not working. After all, it is called a security gate. It can't be very secure if it is standing open.
              Manager

              7/1/2021

              Advenir at Walden lake
              Thank you for taking time to post this review. We are very happy to hear about your positive living experience here with us. We invite you to call us to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. We value you as a part of our community. Warmest Regards, Advenir at Walden Lake

              Review 69 out of 227

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              Advenir at Walden lake

              October 2024

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