If the beginning there were some things but I can say they did their best in trying to resolve the matter. One thing that have not changed and what draw me to the property is the customer service everyone is nice and pleasant even I wasn't at times. You can ask anyone of the staff members any questions and that goes from maintenance to the leasing office and they will all help. Mrs Diana is amazing and the sweetest and very transparent even when I may didn't like but always was upfront and honest with me.
Manager
9/1/2021
Advenir at Walden lake
Thank you for your words of encouragement. We are very glad to hear you had a positive experience with our customer service and that we were able to help you with all issues you faced. We strive to hire cooperative, professional, and kind individuals to oversee our residents needs. We are very lucky to have Diana on our team!
With appreciation,
Advenir at Walden Lake Management Team