When we first moved in we got very good service. They sprayed for bugs once every month. There was no extra charge for trash removal. Recently with the new lease signed, we have to pay a trash removal fee on top of what the city charges. We now have to call and ask someone to come into our apartment and spray. We have not had anyone spray our apartment in three months. They now charge us for pest control. All these used to be included with our rent. We ended up throwing out food in our pantry because of all the bugs. Everytime our ac goes out, they just recharge it instead of fixing the unit. In the past two years, our ac has been out at least 5 times. This place has gone down hill. I have only been here about two years. They definetely need a change in management.