the actual apartment complex is very nice, it is spacious and everyone pretty much keeps to themselves. There has been a few times where I have seen police as well a few drug incidents. As for the office they are very unhelpful, and do not care about the people living in them at all. they do not want to update your apartment if you are still living in it, they also are not helpful or productive in getting maintenance taken care of. in addition they "randomly" select peoples base rent to go up, even if you are already a loyal lease holder. my rent was subject to go up $70 more dollars, which was $30 more over the prospective rent rate at its highest. clearly all these people care about is money, rather than the safeness and happiness of the people who pay their bills.